SWEnginesReviews of swengines.com

Purchased a motor for my Dodge Ram 1500. My mechanic was in the hospital at time of delivery swengines would not honor the 5 year warranty I paid addition for. Spoke to warranty manager who was very unprofessional and began to argue with me on the phone and then hung up. Would not buy another motor from this company nor would I ever recommend them to anyone.

Engine had head gasket leak and a multitude of other problems with an engine of 43k miles (I drove 25k on it), and their warranty is horrible and unreliable.

I noticed a fraud charge on my credit card for $2,500 from SW Engines. I called my credit card immediately and notified them of the unauthorized charge and they removed the charge. I attempted to contact SW Engines before they shipped the engine and spoke to Anthony who is the manager of the facility. The guy was obnoxious and rude during the entire conversation. I told Anthony, listen, I'm tying to make you aware that the transaction on my credit card was fraud before you ship the engine. His response was, "it doesn't matter to me, we're getting paid either way." I attempted to call back and speak to someone above him to let the company what was going on. On each of the attempts I made to call back and speak to someone above Anthony I was immediately hung up on. If you are thinking about doing business with this company I hope you read this review as well as all the other feedback to understand what kind of people you are dealing with.

I ordered a 2011 dodge 5.7hemi motor and was assured that it would be shipped the next day, after a week of not recieving a tracking number. I called, and they told me that they were still checking the motor, quality control, but wouldn't say when she would ship it, i wanted a better explanation but when i pressed they just kept hanging up on me, then they wouldnt answer my calls at all. It was at this time that i cancelled the payment with my credit card company. If they lied about shipping they probably lied about mileage of the motor as well. Three weeks later i get an email saying that they are shipping the motor, i call immediately and tell them no do not ship motor cancelled it weeks ago. In 5 more days i get a call from local frieght company saying they have motor for me, i call again to frieght company and say no dont deliver. The next day they are in my driveway honking horn. I refuse motor and they leave with the motor. A couple weeks later i recieve a letter from credit card company saying i am being charged for motor because swengines delivered motor to me and i accepted it. It took me awhile but i finally got it straight with my credit card company. SWengines are crooked as they come, liars and straight up thieves ! And my hope is that they will all rot in hell. No good pieces of crap, from the asian lady answering the phone who was the rudest lying i have ever talked to. Right up to Joe the salesperson on the phone. All are straight up liars and thieves.

The sales person at SWengines was pleasant but NOT informative. I was told I was buying a low milage engine that I could simply put into my car and go. That was far from the case as it needed a timing belt kit and seals. When I called for either a partial refund for the money it would take to make the engine functional or get my money back, I got a major runaround. You can't get anyone on the phone from their warranty department. The warranty line hung up on me time and time again as I waited on hold. Rude Scott from the warranty department finally emailed me and asked if I had read the warranty? Of course I replied NO as I was told by the sales person that I was getting a working engine. I asked to speak to his supervisor and he ignored my request. I tried to reach a supervisor through the sales department and shipping department and they too ignored my request. I then went on their website to leave a review and they claim to have a 99.4% customer satisfaction rating however there is NO way to leave a review on their website! This company needs to be investigated as they are ripping people off.

This is not a company I would recommend to anyone .Worst experience ever Customer Service is the Worst very Rude when talking with customers that have spent good money on their products. Never again will I spend a red cent with this company

NEVER, NEVER, NEVER BUY FROM THIS COMPANY!!! We just didn't listen to these reviews. Do not be as stupid as we were!!!! We purchased a rebuilt engine from SW Engines, via Remanns. Less than 3,000 miles later, the oil pressure pump goes out. Guess what, it isn't covered under their warranty in diesel engines.

I bought a 1.6L Mazda motor for an '01 Protege. Their customer service was good, the motor got delivered within the timeframe they'd specified, and it runs as expected. The engine was delivered pressure washed, cradled fair enough for a used motor, and the oil pan had been pulled with the bolts thoughtfully placed in a bag clamped inside the pan dsoo they wouldn't get lost in transit. Overall I'm really happy with it. I'm assuming the bad ratings are from folks who have never sourced a used motor from a junkyard? I don't review things but after reading the bad reviews I had to get on here to let people know that I was treated great.