SwiftqueueReviews of swiftqueue.com

Used service to arrange blood test at Wanstead Hospital. Made appointment, turned up, had blood test, went home. Easy.

I was sent an email to book an X-Ray. I got better and wanted to cancel this. THE LINK TO "HELP" DOES NOT WORK. So I emailed the appointments site - they said couldn't do it and gave me the SAME LINK (which does not work). HOPELESS Then I got another 2 emails to book again... HELP!! is this why the NHS is loosing money?? Paid for a website system that is totally useless.

Impossible to log in ,tried on my phone kept getting "wrong details'tried to reset password,they said we will send e mail with code to reset, never received e mail from them,tried to log in on PC, same " wrong details"mesaage, after almost 3 hours,my daughter tried to log in on her laptop ,with exact same details and logged in straight away!don't understand what's going on with this site but it's absolutely rubbish, need an alternative

Phlebotomist Mary on the 11th of December at 9.50 am was very careless and insensitive to my needs.I highlighted the fact my veins are not easily accessible n despite my suggestion to use butterfly needle she jabbed my right hand with the normal size and proceeded to look for my veins while the needle was still inside my skin. I was in a lot of pain and I requested for the needle to be taken out. She did not cover my wound after taking the needle out.I was going to re-book my appointment with someone else but she persuaded me to stay. She decided to use the butterfly needle on my left hand n eventually manage to take my blood needed for VitD analysis.When I returned home I noticed a lot blood on the left hand swab where butterfly needle was used. I also noticed a lot of bruising n she had pricked me twice which I normally don't see on my skin as my skin is brown. I got worried and turned up at the blood test centre and my surgery.I am still bruised and the bruise is still there it appears to be slightly bigger.At Wanstead centre I saw Vishali another Phlebotomist who calmly settled me and changed the wound and I could overhear Mary mouthing off about me saying what's she complaining about. One of the patients commented later to me that she was being very unprofessional. The Phlebotomists who work in Wanstead blood test centre are normally very caring and gentle. It is one of my favorite blood test centres. Mary could learn a few lessons on how to treat and behave towards patients.

Every time I make an appointment to get bloods done for either myself or my husband, they cancel the appointment. No explanation, no alternative dates.. We need our bloods done to be seen in Beaumont Hospital because my husband had a kidney transplant and I was his donor. So keeping an eye on his kidney function and that of my only remaining kidney is quite important. Absolutely ridiculous system that simply dose not work.

This is absolutely ridiculous. It doesn't let you log in with your details. Waste of time. Get it right before you put it out there. RUBBISH.

The website has gone down so no way can anyone book an appointment. Sent an email to support but certainly don't expect a reply. Left in limbo.

The earliest appt in the whole of Derby for a child under 12 is Monday 2 December. It's just unacceptable. Awful system.