Swimsuits For AllReviews of swimsuitsforall.com

Would do Zero stars if could. Don’t do refunds Shipping is grossly misleading they take at least a week just to “process” your order. Then even when you pay expidited it takes two weeks. Customer service is HORRIBLE

No refund issued on return. I received the email saying in 72 hours would either receive credit on card or e gift card. After that forgot about it till needing to buy another suit. Confirmed no refund on credit card nor an email for e-gift card. Attempted online and was told past 90 days and she disconnected the chat. Then called number and Cheryl told me can't see past 90 days. Spoke with Supervisor Gloria who said could see an e-card was issues but unable to see any details of card. Based on other reviews seems like this is their m.o. Made no attempt to resolve problem.

I'm in Canada. I placed an order for 2 swimsuits - I followed the sizing chart with a measuring tape. Placed the order May 29 2018. Paid for international shipping (cheapest option, $23 USD). Said 6-11 days. On June 6 the tracking number said "arrived at destination" and has been sitting that way for a whole entire week now, no update. I called S4A customer service and spoke to someone who was rude and kept interrupting me. Advised I have to wait 25 business days before they could reimburse me. No apology, or saying 'hey, let's see what happened here'. After asking multiple times, she gave me a contact number for the shipping company. SHE GAVE ME SWIMSUITS4ALL NUMBER. I called the number she gave me and was literally routed back to where I had just disconnected from. I got another agent (who was nicer) and asked for the number for the shipping company. He provided me with a number. I call said number, it's some random magazine fulfillment center that not only has no idea why I called, but was wondering HOW someone at a Swimsuit company gave me their number. My guess? Google. So I did my OWN research because clearly this company doesn't give a crap. Called IMEX shipping, they said: Swimsuits4All PURPOSELY misrepresents its international shipping times. They say 6-11 days but it's only 6-11 days to the destination country. After the order crosses into Canada it's no longer tracked. At no point was this mentioned to me. I paid 22.99 USD for HALF TRACKED and LATE shipping. On the call with IMEX the CSR had said he's spoken with S4A about misrepresenting their int'l shipping times, as they get quite a few calls similar to mine. I'd like the swimsuits, but from what I'm reading on this site I doubt they'll fit. Definitely not going to recommend them to anyone. It's been 3 weeks and I haven't gotten my order, and I was QUOTED 6-11 days when I placed the order. Misrepresenting information is a serious thing to NEVER do to your customers. If people knew the real int'l shipping I doubt they'd pay. never order from here. My order number is 180524-PTCEX, before the bot comments and asks.

Ordered two swimsuits April 29th. They havent arrived. Very disappointed. Paid $24 for international shipping 6-11 days. The suits were supposedly posted May 4th. The tracking number showed nothing more then "a package was shipped". The tracking number never registered any movement - or was invalid on most generic tracking sites. After 25 business days - on April 9th I notified S4A. They refunded the shipping fee right away and the swimsuits cost after 2 days. Payed with Paypal (recommended) Once notified - customer service fully reimbursed me. No apologies and no compensation. I've never had a tracked package "go missing" before except for fraudulent sites that I got my money back only after opening a dispute with middlemen.

Customer service has been a nightmare. First order shipped fine, return went fine, was issued a credit. I made a purchase with my credit, it did not fit and I needed to return it but the return label arrived crumpled and stuck to itself - completely unusable. I called and was told that a return label would be emailed to me. 2 days later I emailed them because I did not receive the label. Was told that it would take 1-3 days to generate. FOUR days later I called again. Was told the label had been emailed to me. I told them I had searched my email, did not have it, and could he tell me the email address. I was placed on hold for NINE MINUTES. I finally hung up and called back. This time, I was told that unfortunately they did not have the ability to email labels, that there was a link on my order to print a label. Nope. The service person looked at my account and said something like .... oh, it should be there but it's not. I asked again if they could email me a label, he apologized and said they couldn't do that and he didn't know why someone had told me they would or did do that. I asked for a supervisor. The supervisor apologized profusely but offered no solution. Kept saying he understood my frustration. (Seriously dude, you have no idea) I can't help but wonder -- why are there only men answer customer service questions at a women's swimsuit company???? I mean -- I don't really want sizing advice from a dude. Is the customer service department outsourced to a prison or something???? Anyway, no resolution was ever offered. None. Just sincere apologies. I finally asked if I can just return the damn thing at my expense just to get the credit. (THEY WON'T REFUND -- ever). Honestly, I'm not even sure I want to order anything from them again. I'm considering donating the items just so they don't get a chance to keep my money for no products. Seriously -- THE MOST inept customer service I have encountered. In this day and age it's hard to believe this can happen. I mean, there are so many companies doing this better!!!

SAVE YOUR MONEY AND SHOP SOMEWHERE ELSE! This company has terrible customer service. They aren't willing to do anything in the interest of the customer. PLEEEEASE shop elsewhere. These people are awful. Rebecca was argumentative, rude, and refused to listen to me when I had a legitimate concern. She didn't care at all about doing what was right in the interest of customer service. I really wish I would've read these bad reviews before I spent any money with them!

I agree worst Customer Service ever. I place an order and it didn't work out so I sent in the return to get the E-gift card and I never received the email from them. I keep forgetting to call them thinking a gift card is good forever. Well that isn't true since i didn't get the email with the gift card number I was told they can't go back more than 90 days to reissue it. You can see on my account that I have a credit. She said they can't tell if it was ever redeemed or not because they don't keep that info. Do they not have to keep a record somewhere of all the gift card credits they have and if they are redeemed or not?Its my money and now they say well to bad you just lose your $50. I relooked at the website and it says nothing about 90 days or they can't help you with a gift card look up, she also said they go to spam most of the time so check that, well I clear my spam ever so often so its no longer there. I will never use them again and I will make sure to tell everyone I know about this issue.

As a returning customer, I am so disappointed with the customer service and lack of customer care. I am currently out of country and have placed with USA delivery address an order that was rejected, I have found out later that its because system was flagged due to my device being out of country - which I understand, I was advised to call in the order which I dıd and it was rejected, talked to fraud department multiple times, order was re-ordered (over the phone!) multiple times as per fraud department instructions, and it was rejected AGAİN. The associate that place the order for me last time said that system rejected my order because I was calling out of country?? Seriously?? How can your system know my USA cell is ut of country?? I have spent almost 2 hrs on my USA cell making multiple calls to customer service and fraud department and that will probably cost me more then the order itself, only to now be ignored without any explanation or help to get my order placed!! I have sent multiple emails and no response. I have been traveling on business and flying through States and will be there only few days and I just wanted to place and order and have the items delivered so I can pick it up. I would still like to know why does my order keep getting rejected?? Thank you!! *** You really need to fix your system, as a very frequent traveler I am sure I am not alone thats ordering while traveling. Time is precious and shouldn't be wasted on system glitches.