Excellent
Based on 785 reviews
Swirl Wine Shop4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Swirl, wine is more than a drink, it's a ritual. Swirl is your one stop destination, where you can find premium wines to enhance everyday moments, at reasonable prices. Our goal is to provide you with premium wine that fits your lifestyle. Whether you prefer a bold red, a crisp white, or a sweet rosé, our selection has something for all tastes. Great for gifting as well!We offer a wide selection of curated bundles at varying price points and bottle counts. We also offer the option to choose your own wines. With dry and sweet wines available, the options are endless, and never any commitment.
Swirl Wine Shop (swirlwineshop.com) has 785 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 28 reviews with 3 stars · Clear filters
Paul H.
The wine is not exceptional. It is average at best. What time do you open in the AM?
Reply from Swirl Wine ShopJan 2, 2026
Hi Paul! Thank you for your feedback, we'd love to hear about which wines you did not enjoy and why, so we can better recommend wines that will suit your palate. We also have a 100% satisfaction guarantee. Simply email us at [email protected].
Roger V.
Great once you got the delivery address correct
Reply from Swirl Wine ShopDec 3, 2025
Hi Roger, we are so sorry to hear you had trouble with getting your order delivered to the correct address. We're glad our team was able to sort through this for you, and you should be set going forward.
Sue W.
The product was fine. The delivery process was awful. The first try lies and said not home when she was. Second communication had wrong day and time. It took over 4 days to get this gift delivered. Ridiculous.
Reply from Swirl Wine ShopNov 18, 2025
Hi Sue! We're sorry to hear you had issues with the delivery; it's definitely not the experience we want anyone to have. If you can reach out to us at [email protected], then we can absolutely file a complaint with FedEx/UPS for the mishap.
Carole D.
The wines were affordable not ones I've tried previously. The Pinot Gris was light and had a good taste on the palate. The rose was not as good being too dry and citrus for my tastes
Reply from Swirl Wine ShopNov 10, 2025
Hi Carole! Thank you for your feedback, we truly appreciate it!! I'm glad to hear you enjoyed the Pinot Gris—we do offer a 100% satisfaction guarantee for the rosé if you can reach out to us at [email protected].
Margaret P.
I didn’t feel like the selection process was informative enough to help me make a decision. No information on what to expect from the wines was listed (that I could easily see). Upon delivery it was also somewhat disappointing to not have an info card or any info on the wines after the fact. It just felt very transactional and not an experience I would be eager to go back to.
Reply from Swirl Wine ShopOct 24, 2025
Hi Margaret! Thank you so much for your feedback—we truly appreciate it. We are a smaller company, and we are always looking to improve the shopping experience and will absolutely take this into account in the future.
Tatiana H.
Wine come,,, but we have to go for packet to the Walgreens
Reply from Swirl Wine ShopOct 24, 2025
Hi Tatiana! We do offer delivery to your home address if this works better for you in the future. If you need assistance updating your address at any time, just let us know! Email: [email protected]
Kathy L.
Delivery issues with having to be present, with no arrival time specified. I did get the wine on the 3rd attempt/ but in the meantime went ahead and chose an alternate dropoff 3 times. This was never communicated to the poor driver, who surprisingly showed up again at my home. He said he had gotten no communication about delivery. Im sure the wine is fine!
Reply from Swirl Wine ShopOct 16, 2025
Hi Kathy! Thank you so much for your feedback, we are sorry to hear you had trouble with delivery. We'll follow up immediately with our delivery partner to help troubleshoot for future orders. We hope you enjoy the wine!!
Gerald T.
Too much confusion over shipping. I asked that it be shipped to my home address but received several messages asking if I wanted to pick it up at a wine shop. Fulfill customers request, not what you'd like to happen.
Reply from Swirl Wine ShopSep 2, 2025
Hi Gerald! Thank you so much for your feedback regarding shipping notifications post-purchase. We know being home at the time of delivery can be difficult for some, so we offer holding locations as a convenience. To make sure there were no unintended notifications sent, we'll be reaching out via email to verify your experience.
