Excellent
Based on 785 reviews
Swirl Wine Shop4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Swirl, wine is more than a drink, it's a ritual. Swirl is your one stop destination, where you can find premium wines to enhance everyday moments, at reasonable prices. Our goal is to provide you with premium wine that fits your lifestyle. Whether you prefer a bold red, a crisp white, or a sweet rosé, our selection has something for all tastes. Great for gifting as well!We offer a wide selection of curated bundles at varying price points and bottle counts. We also offer the option to choose your own wines. With dry and sweet wines available, the options are endless, and never any commitment.
Swirl Wine Shop (swirlwineshop.com) has 785 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 28 reviews with 3 stars · Clear filters
Customer
Bought a package and just did not like the red that was included. Order and delivery process was fine but just didn’t care for the red choice.
Reply from Swirl Wine ShopAug 14, 2025
Hi there! Thank you so much for your feedback—we're sorry to hear that you did not love the red wine you received. We do have a 100% satisfaction guarantee if you'd like to reach out to us!
Sandee S.
Thought the Rabbit wine opener/pour set would be a great gift for my husband. Good box, not so impressive inside. Hoping the quality of opener is ok.
Reply from Swirl Wine ShopJan 3, 2025
Hi Sandee! We're sorry to hear you didn't love your free wine kit. We do have a 100% satisfaction guarantee, so we'd be happy to issue you a refund for shipping or add a credit to your account for future use on wine. Just reach out to us!
VIRGINIA
I was supposed to get points in a game for buying from you and I didn’t get the points and three of the six wines were not good at all. Thank you don’t email me anymore.
Reply from Swirl Wine ShopNov 18, 2024
Hi Virginia! Thank you for your feedback, any points would have been automatically issued post-purchase. If you did not receive those points, please email Tapjoy customer support.
Detrice G.
I got a great deal on Groupon and the selection was good but the shipping charges were as much as the wine...I will not be making another purchase
Reply from Swirl Wine ShopNov 18, 2024
Hi Detrice! Thank you for the feedback, we do list any and all shipping charges on each of our Groupon offers prior to purchase.
Pamela P.
I did not care for the Wines you sent me. I can do better locally . Thank you
Reply from Swirl Wine ShopSep 30, 2024
Hi Pamela! Thank you for your feedback, we truly appreciate it. We do have a 100% satisfaction guarantee if you are unhappy with any of the wines, simply reach out to us!
Toia
My experience was five star; however,the product itself was not the best quality. I’m happy that it was free, because I would have been disappointed.
Reply from Swirl Wine ShopAug 26, 2024
Hi Toia! I'm sorry to hear you weren't satisfied with your corkscrew kit. We have a 100% satisfaction guarantee and would be happy to provide you a credit towards a future wine purchase.
Nabooks
The price was good , service good. Some of the wines were not to our taste, so they were discarded since there were so many to choose from.
Reply from Swirl Wine ShopAug 1, 2024
Thank you so much for the feedback! We are sorry to hear you didn't love some of the wines. Just a quick reminder, we do have 100% satisfaction guarantee on all of our wines, simply reach out and we can add a credit to your account!
Jack C.
It’s a pain to customize the delivery. I was away when I wanted to make an order and I wanted to put off delivery until I would be home. There was no easy way to do this.
Reply from Swirl Wine ShopJul 29, 2024
Hi Jack! Thank you so much for your feedback; we truly appreciate it. We are working hard to add a delivery date option in the future.
