Excellent
Based on 785 reviews
Swirl Wine Shop4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Swirl, wine is more than a drink, it's a ritual. Swirl is your one stop destination, where you can find premium wines to enhance everyday moments, at reasonable prices. Our goal is to provide you with premium wine that fits your lifestyle. Whether you prefer a bold red, a crisp white, or a sweet rosé, our selection has something for all tastes. Great for gifting as well!We offer a wide selection of curated bundles at varying price points and bottle counts. We also offer the option to choose your own wines. With dry and sweet wines available, the options are endless, and never any commitment.
Swirl Wine Shop (swirlwineshop.com) has 785 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 28 reviews with 3 stars · Clear filters
Roland T.
Not the best wine in this batch
Reply from Swirl Wine ShopJun 3, 2024
Hi Roland, thank you so much for your feedback! We do have a 100% satisfaction guarantee, so if there's ever any wine you're not satisfied with, just reach out, and we'll make it right. I hope you have a great day!!
Joan A.
I was promised 12 bottles in the last shipment but was reduced to 10. I felt like a bait and switch move by the company. The 10 bottles is a bargain but don't promise one thing and send another. Disappointing!
Reply from Swirl Wine ShopMay 24, 2024
Hi Joan, i'm sorry you feel misled. The order you placed was for a 10 bottle bundle. If you go back and look to see where you found the offer or promotion, it clearly states 10 bottles - our most popular option. We really hope you enjoy the wine and are glad you see the value!
Susan M.
I was pleased with the service and response, some of the wines were good, but I found some of them very bitter, the Chardonnay and white selection were not good, I did like some of them.thank you
Reply from Swirl Wine ShopApr 5, 2024
Hi Susan, we are so glad to hear you had a positive experience with our team. I am sorry to hear you didn't love the wine—we do have a 100% satisfaction guarantee if you reach out to our team!
Cheyenne S.
I like that the company allowed me to redirect my package so that it could be held at a FedEx location, but I never got any notification as to when it arrived at the pick up location.
Reply from Swirl Wine ShopMar 8, 2024
Hi Cheyenne! Thank you so much for your feedback. We are currently working on a solution to notify customers once the order has been delivered to the pick-up location. We also have a few new whites coming soon to the store, so keep a lookout!
