Marty S.
Great service!
I ordered a watch band from Swiss outpost. It arrived quickly. The price was fair and service was great.
Excellent
Based on 402 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're here to serve you, both before your purchase if you would like help and after. Any questions or concerns, just email [email protected] and we'll respond right away. Or call us. We'll take care of you - it's a promise!
swissoutpost.com (swissoutpost.com) has 402 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
402 approved reviews, newest moderated first
Marty S.
I ordered a watch band from Swiss outpost. It arrived quickly. The price was fair and service was great.
Martin C.
Very easy to purchase, lightning fast shipping. A great product!!! Very Pleased!
Barton J J.
I sent an e-mail to costumer service and received an e-mail saying they needed to verify it was defective before they could authorize a return (how he's going to do that through an e-mail I have no idea). Despite the fact it says otherwise on their web site. I never received any follow up. This is the second defective item I have gotten from these guys. If they promptly refund my money I would give them a better rating but at this point I am skeptical.
Reply from swissoutpost.comFeb 7, 2014
You are right to be unhappy. When a customer says a product is defective, we normally do and should always send a return mailer and replace it or give a refund. Please email me at [email protected] if we have not taken care of you and we'll set it right.
Robert P.
top quality product, fast efficient service 5 stars
Duane C.
I have placed several orders with Swiss Outpost . Each order was handled very professionally . All the orders shipped on time as they had promised. I would buy from them again... There prices are really good and very competitive.
Samuel D.
Feel free to use this company, ordering process simple, delivered on time.
Shoot the P.
I am on my second Swiss Army Watch and I recommend purchasing from an Authorized Dealer since reading customer reviews elsewhere. My first Swiss Army watch is 8 yrs old and now my daughter wears it for work. I believe that these watches are high quality and are made for long lasting wear. After looking for another watch, I decided on buying the women's Alliance. The Swiss Outpost website was easy to navigate and the purchase arrived quick. The customer service rep. was helpful. I love my watch !
Brandon S.
Fast shipping, good prices, good shipping costs.