Xin Z.
Amazing support team
Really helpful tool for ecommerce clients to sync over sales automatically. And I had really great experience with their tech support team, especially timely help from Arman Stepanyan every time!!

Excellent
Based on 510 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Synder is a powerful accounting automation platform that centralizes multichannel data and ensures accurate reconciliation across multiple channels and GAAP-compliant revenue recognition. Seamlessly integrating with your sales channels, payment platforms, inventory systems, and ERPs, Synder effortlessly consolidates and categorizes different layers of your financial data. Ideal for businesses with multi-source data and complex operations, Synder also provides teams with instant data analytics and affordable invoicing solutions.Perfect fit for industries like Retail & Consumer Goods, Technology & SaaS, Accounting Firms, Marketing Agencies, Non-profits & Associations, Wholesale, Professional Services, Hospitality & Travel, Automotive, Manufacturing, and more.
synder.com (synder.com) has 510 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
510 approved reviews, newest moderated first
Xin Z.
Really helpful tool for ecommerce clients to sync over sales automatically. And I had really great experience with their tech support team, especially timely help from Arman Stepanyan every time!!
Brian C.
I was really excited about the promise of this software - and my onboarding professional was extremely helpful in getting my account set up. When he was gone, sadly, no one in support has been able to help resolve problems. The product does not work with Stripe and Quickbooks online unless you never close your books. Instead of using GAAP rules, the software goes back and constantly makes changes in closed periods, or fails to bring transactions into the current period for transactions that were originally created in a prior period. For being an automated service, it's also frustratingly slow. Importing revenue recognition for month end takes days, and there is no way to see the progress to completion, nor is there a notification when the process is actually done.
Reply from synder.comAug 6, 2025
Thanks for sharing your experience, Brian. This feedback refers to our Revenue Recognition product, which is separate from our main Synder Sync tool. What you ran into was a rare, one-off issue—partly due to your specific setup and partly from an import issue on our side. We pinpointed the cause and fixed it to make sure it never happens again. The disruption affected the import process and triggered actions targeting closed periods. For reference, Synder does not have the ability to modify closed books in QuickBooks. We are actively working with you to resolve this and truly appreciate your patience. We are also improving the product to shorten processing time, which currently may take up to 3 days depending on subscription volume. Meanwhile, regular transaction imports outside of Revenue Recognition run daily or even hourly, depending on the customer’s plan. We hope we could revisit this review once the problem is completely solved!
Laja W.
We found Synder extremely helpful in linking our payment gateway Stripe to our accounting software QuickBooks. Their customer services is extremely responsive and very approachable, and they run great webinars, too. They keep increasing their prices, though, which is a downside to an otherwise very good tool.
Vicki J.
I had an issue with matching my client's Shopify payouts. I contacted the support team. With Marko's guidance, we solved my issue. Thanks!!
Shawn K.
I took over a business that used Synder and I was unfamiliar with the functions and how to use the software. Veronika helped me understand how to use Synder for my business!!
Makenzie
Synder is an excellent app with great capabilities for working with specific company needs. Customer service is great! I was able to work with Marko who ran multiple scenarios with me until I was able to solve my problem. So helpful. Would highly recommend.
Clare H.
I love this App, so easy to use and has saved me hours of work. I made a slight error and Veronika helped me solve very quickly.
Manon
They look at your account regularly and when they notice an error, they contact you to correct it so that the transaction gets synced... Marko is a nice and very helpful person.