Donte
I like the professionalism of the…
I like the professionalism of the staff. But I didn’t like that I can’t get a path to get getting Account Manager assistance. However I understand that that is offered internally.

Poor
Based on 153 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Trusted by Advertisers and Digital PropertiesTaboola is the world's largest native advertising platform, trusted by premium digital properties and top advertisers to drive performance and conversions on the open web. The Taboola Trust team is made up of 55 full time content reviewers across the globe which review and re-review advertiser content across thousands of criteria in 13 different languages, empowering advertisers to spend with confidence on Taboola.Taboola has dozens of external partnerships, certifications and accreditations, including:TAG: Taboola has been awarded the TAG Brand Safety Certified Seal from the Trustworthy Accountability Group (TAG), an organization that works to increase trust and transparency in digital advertising. Taboola was required to prove it was safe for brands through a variety of measures, including having a robust policy, transparency around content moderation, and thorough validation;Integral Ad Science (IAS): Working with the global leader in digital ad verification to introduce the first-ever integration to directly apply pre-bid brand safety within a native discovery platform. With this integration, performance advertisers have the ability to achieve their marketing goals across Taboola’s large audience;IAB Tech Lab: Taboola has achieved the Open Measurement for Web Video certification by the IAB Tech Lab, a consortium of digital publishers, ad technology firms, and agencies that focuses on solutions for brand safety and more. This certification verifies that all video ads that run via Taboola publisher sites can be measured against IAB’s widely adopted standards. The world’s leading brands and media agencies require their technology partners to adhere to these standards;IAB UK Gold Standard 2.0 Certification by the United Kingdom’s industry body for digital advertising. By achieving this certification, the IAB has verified Taboola, through a thorough vetting process, as a technology provider that upholds high standards in b
Taboola (taboola.com) has 153 customer reviews on Folks Told, with an average rating of 2.3 out of 5.
Showing 4 reviews with 3 stars · Clear filters
Donte
I like the professionalism of the staff. But I didn’t like that I can’t get a path to get getting Account Manager assistance. However I understand that that is offered internally.
iroha E.
Taboola is great. although it took me a while to understand how to run ads on the platform. it is sophisticated a powerful though.
Matteo N.
The platform has potential, I believe with some time and after learned a bit can give you good results, but customer service is ABSOLUTELY AWFUL. No live chat, no phone, only a fu**ing email service which takes up to 5 days to fix simple bugs. I asked to be assigned to an account manager and no answer yet. I opened a case two times because I wasn't receiving answer and they replied telling me that they will close one case as it's a duplicate, but didn't reply yet on the main problem. Now basically I can't change time and budget of my ads because of a stupid bug and they are not answering. Absolutely a disgrace service, I'd be happy to change my review later, for the moment this is the true experience. Update 30.01: They are trying to put this review down, now it's 3 weeks with no support at all and with no account manager assigned despite I'm spending more than the required to get one. On another store with tracking issues they haven't replied back after 1 week. From 2 star now we go to 1 star. Again, I want to give Taboola the opportunity to properly support me and I will be happy to change the review, but so far this is a very BAD experience. Update 02.02. I've been assigned to an account manager. Let's see now how things will go.
Kornel F.
I can't log in or reset my password since I signed up and give them my credit card details. I managed to log in with firefox, but not with chrome since.