Great
Based on 2,359 reviews
Talkspace4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Talkspace (talkspace.com) has 2,359 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 1,680 reviews with 5 stars · Clear filters
Talkspace M.
My therapist is great I would recommend her
Reply from TalkspaceDec 18, 2024
Thank you for taking the time to share your feedback. We’re really proud to hear that we were able to meet your expectations! It's such a pleasure to have customers like you. We will do our best to make your future experience with us even better. Feedback is always welcome here at [email protected].
Talkspace M.
It has been very helpful to speak with someone. Having someone to talk to and get new ideas from and how to cope with certain things has been fantastic. I strongly recommend this website for all of your therapy needs. My therapist has been fantastic and helped me come through a lot, which I am extremely grateful for.
Reply from TalkspaceDec 18, 2024
Thank you so much for your feedback. We are so happy to hear that you have had a positive experience with our services. It is wonderful to know that you have found our therapist to be helpful and supportive. We are committed to providing our clients with the best possible care, and we are thrilled that you have found our website to be a valuable resource. Feedback is always welcomed at [email protected].
Talkspace Member kate S.
i have a great therapist. the platform itself it easy to use and even though there was audio issues where i couldn't hear my therapist i had to ue closed captioning it worked pretty on both my computer and my phone
Reply from TalkspaceAug 22, 2024
We appreciate your feedback! We're glad you're enjoying working with your therapist and that you find the platform easy to use. We're sorry to hear about the audio issues you experienced. We're constantly working to improve our platform and will take your feedback into consideration. Please contact us at [email protected] and we are happy to assist you.
Katina
My therapist is awesome, she makes me feel comfortable enough to talk about my trauma. I like that we discuss something and she gives me tools to work on at home
Reply from TalkspaceAug 22, 2024
Thank you for taking the time to share your feedback. We're so glad to hear that you're finding your therapy sessions helpful and that you have a wonderful connection with your provider. It's wonderful that you have tools to work on at home. If there are any specific areas where we can improve, please do let us know as feedback is always welcome here at [email protected].
Talkspace M.
I have used Talkspace for 4 years and switched therapists a couple time. I like being able to message my therapist anytime and have video sessions at least once a month. It has helped me be a better me
Reply from TalkspaceAug 21, 2024
We appreciate your feedback and are glad to hear that Talkspace has been a positive experience for you over the past four years. We're happy to know that you've found the ability to message your therapist anytime and have regular video sessions helpful in your journey.
Suzanne M.
Very helpful!
Reply from TalkspaceAug 21, 2024
Thank you for your feedback. We’re so happy to hear Talkspace is working well for you. We love hearing from our customers and we’re always looking for ways to improving. Feedback is always appreciated at [email protected].
J S.
I found a great therapist on Talkspace and she's noticed that I might be needing some help from a psychiatrist, so she placed a referral. I was able to see a psychiatric ARNP via video visit the next day! I'm definitely on my way to feeling better. No way this would have happened with a brick-and-mortar practice.
Reply from TalkspaceAug 21, 2024
We're so glad to hear that you've had a positive experience with our platform. It's wonderful that you were able to connect with a therapist who recognized your needs and provided a referral. We're happy that you were able to access the care you needed quickly and efficiently.
Dennis E.
I found 2 Amazing people on Talkspace. Tim Welch, my therapist has become a go to and keeps it real at all times. He will be my phycologist for a long time! Amazing Dude too. Barbara, my Psychiatrist. Amazing, friendly and easy going but very knowledgeable and responsive. They are helping me navigate a very rough and tricky multiple medication reduction carefully but with a purpose, agenda, and goal. I finally feel like I can see the other side of the long tunnel I've been in for over 2 years. You both rock! We've got this.
Reply from TalkspaceAug 21, 2024
We are so happy to hear about your positive experience with your therapist and psychiatrist. It's wonderful to know that you're feeling hopeful and seeing progress in your journey. We are grateful for your kind words and appreciate you sharing your experience.
