Great
Based on 2,359 reviews
Talkspace4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Talkspace (talkspace.com) has 2,359 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 1,680 reviews with 5 stars · Clear filters
Jenn R.
I have had a wonderful experience. I was nervous about online therapy and feeling like you actually connect, that has not been a problem. Plus the ease of using the portal as well.
Reply from TalkspaceMay 11, 2026
We're happy to hear you had a wonderful experience and that you feel connected with online therapy. We appreciate your feedback on the portal's ease of use!
Eric
Good at talking about what's relevant and finding actionable steps.
Reply from TalkspaceMay 6, 2026
We're happy to hear that we helped you identify what is relevant and create actionable steps. Thank you for your positive feedback!
customer
I’ve been using Talkspace for a little over a year now, and I’m very grateful for all the therapists I’ve worked with so far. I first started through an EAP program offered by my workplace, and it helped me tremendously. After the program ended, I continued through my insurance, and I’m really glad that Talkspace accepts a wide range of insurance plans. The therapists I’ve encountered have been very professional and compassionate. As a first-generation immigrant and non native English speaker, it meant a lot to be able to connect with a therapist in my native language who also understands my immigration background. Of course, not every therapist will be the perfect fit for everyone, but Talkspace makes it easy to switch therapists until you find someone you feel comfortable with. They also offer multiple payment options, which is very convenient. I definitely recommend giving it a try and approaching it with the same level of commitment as an in person therapy session.
Reply from TalkspaceMay 6, 2026
We're happy to hear that you've had a positive experience with our services. It's great to know that you appreciate the ease of switching therapists and the variety of payment options. We're glad you found a therapist who understands your background. Thank you for recommending our services!
Kelly
My therapist
Reply from TalkspaceMay 5, 2026
Thank you for your feedback. We're happy to hear you have built a great connection with your provider.
Talkspace M.
I feel understood and not judged. Thank you 🙏🏼
Reply from TalkspaceMay 5, 2026
We're happy to hear that you feel supported and accepted. Thank you for your kind words and appreciation!
AMERICA
Super easy experience
Reply from TalkspaceMay 5, 2026
Thank you for your feedback. We're happy to hear you are finding Talkspace super easy! We appreciate members like you.
Talkspace M.
My therapist is understanding and even when I don’t succeed at a goal, she supports me and suggests alternative ways to approach them.
Reply from TalkspaceMay 5, 2026
We're so glad to hear that your therapist is understanding and supportive! It's wonderful she suggests alternative approaches to help you reach your goals.
Talkspace M.
It's easy to create an appointment and connect to your therapist when you are able to meet.
Reply from TalkspaceMay 5, 2026
We're happy to hear that creating appointments and connecting with your therapist is easy when you're able to meet. Thanks for your feedback!
