Great
Based on 85 reviews
Tax Hardship Center, LLC - IRS Tax Debt Relief4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tax Hardship Center, LLC is a tax problem resolution firm dedicated exclusively to assisting taxpayers with tax related issues. Our team helps those who owe current tax debt or back taxes to the IRS and/or State. We provide ethical & aggressive representation on behalf of our clients. We are licensed to represent clients nationwide.Choosing the right Tax Problem Resolution Firm to protect your financial future is important and not an easy decision. It is critical that you choose the firm who is uniquely qualified to handle your case and has a record of success with handling tax resolution cases. After all, not every tax resolution firm is equal. That’s why we offer free- no obligation consultations to help you determine if we are the right firm to assist you in resolving your tax matter.
Tax Hardship Center, LLC - IRS Tax Debt Relief (taxhardshipcenter.com) has 85 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
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Lida S.
After they took my money and me providing requested information, I never received any info what is being done. Months later my bill with IRS become much bigger as IRS was adding each month fees. I cancelled service and requested my money back, but since than they just ignore all. DO NOT USE THIS COMPANY, THEY WILL ONLY TAKE YOUR MONEY!!!!!
Joanne D.
Tax Hardship Center took my payment and did not provide the services that they promised. Since I first contacted the company in March 2026, I paid the large amount of money that I did not have so that they would help me with my IRS and state tax debt as of October 2026 they have provided me with nothing I wrote to them in September 2026 informing them that they had not fulfilled their obligation and requesting a refund when I first contacted this company. I was told that if I was unsatisfied, I could request a refund despite multiple phone calls and emails I have received no response. My credit card company was unable to assist me in disputing the charge due to the charge being over 180 days. I did inquire about being able to get a refund and I was told that I would be able to charge back my credit card. I feel like as a disabled retired elderly person I was taken advantage of when I was most vulnerable. I do not recommend this company. They do not communicate with you and 10 months after initially contacting this company, I still have outstanding tax debts which they were supposed to assist me in resolving. DO NOT use Tax Hardship Center! Contact Tax Attorney that will at least bill you by the hour and you don’t pay them until they produce a result. Today I spoke with the IRS. I was told that my bill was in COLLECTIONS!! They stated they had not been contacted by the Tax Hardship Center! What have they been doing to help me with this tax debt since March!! I would not recommend using Tax Hardship Center!
Joyce E.
Sometimes you just want to talk to the person that's handling your account and they never answer the phone. I feel when it's a delicate account like that someone needs to answer the phone and explain instead of emailing all the time. It's too hard to get in touch with the IRS so I would like to talk to someone that's handling my account thank you that's it
Reply from Tax Hardship Center, LLC - IRS Tax Debt ReliefSep 11, 2026
Thank you for sharing your feedback. We completely understand that navigating IRS matters is sensitive and often requires a direct conversation to fully understand the details, rather than just relying on email updates. It is important to us that you feel comfortable and informed about your account. We would like to arrange a dedicated time for you to speak directly with our director. Please let us know the best time to reach you by replying to your most recent email or by emailing us at [email protected] so we can schedule a phone review. We look forward to speaking with you and getting this resolved.
Tammy
They took almost 8k for promised tax services. After one 30-minute call, they stopped communicating with me. I then disputed the charge with my credit card company and Tax Hardship is telling them I never followed through with a financial form therefore did not complete my obligations. How can I complete my obligations when they throw you paperwork to complete but then never take your calls or emails again for assistance? They ran out the clock on purpose so they can keep the money while providing zero services. These people are complete frauds!!! I will be filing complaints with the California Attorney General, Consumer Financial Protection Bureau, and the BBB and I encourage everyone else scammed by these monsters to do the same!!!
Reply from Tax Hardship Center, LLC - IRS Tax Debt ReliefAug 28, 2026
We take allegations of this nature very seriously and sincerely regret hearing about your frustration and experience with our team. Our goal is always to provide transparent, effective assistance to help resolve tax situations, and it is concerning to hear that you feel your expectations were not met. Due to client privacy and confidentiality regulations, we cannot discuss specific account details or financial agreements in a public forum. However, we want to address your concerns directly and review what occurred regarding your file and communication history. Please contact our team directly at [email protected] or (877) 829-7099 so we can look into your account immediately. We welcome the opportunity to speak with you directly and work toward a fair resolution. Sincerely, The Client Care Team at Tax Hardship Center
Bill
Gave them a $5000 retainer after the intitial $500 deposit. They could not commit to any resolution. Asked for my retainer back. 3 weeks and silence.
Reply from Tax Hardship Center, LLC - IRS Tax Debt ReliefAug 28, 2026
Thank you for your feedback regarding your retainer and communication. We understand how frustrating it is to feel left in the dark when expecting updates on a refund. Because tax resolution outcomes depend on IRS guidelines, specific results can never be guaranteed, but complete transparency about your account status and refund requests should be. A three-week lapse in communication is unacceptable, and we want to rectify this immediately. Please reach out to our client resolution management directly at [email protected] or (877) 829-7099 with your case number or full name. We will prioritize reviewing your account log, verifying your retainer status, and providing you with a clear timeline for your request today. Sincerely, The Client Care Team at Tax Hardship Center
Constance A.
The worst service ever! I'd give them a zero of it was an option. This company scammed me out of $8k I was seeking help to resolve my tax issues. I contacted the Tax hardship center in January. I paid them in January. I haven't heard from them since. No one returns calls or answers messages. This company stole my money and left me in worst shape. It is now July and they haven't even filed the current year's taxes. RUN! Don't walk as far as you can. Do not give this company any money. My only alternative at this point is to file a fraudulent charge with my credit card. If that doesn't work then I will have to sue them in court. I'm writing this review to warn others not to do business work this company. They are a scam! My review hasn't changed. This company is a scam. Their response is only for show. I called the number they listed and emailed their help center, as instructed- surprise, surprise NO RESPONSE! Small claims court here we come.
Reply from Tax Hardship Center, LLC - IRS Tax Debt ReliefAug 28, 2026
We take allegations of non-communication and unfiled returns extremely seriously, and we apologize for the distress this situation has caused. Going six months without updates or seeing progress on your tax filing is completely unacceptable, and we understand your anger. We want to immediately pull your account logs, investigate why your messages were missed, and review the status of your $8k payment and return status. Please contact our management team directly at [email protected] or (877) 829-7099 with your full name and best phone number. We will prioritize your case today to address these issues directly. Sincerely, The Client Care Team at Tax Hardship Center
Dale S.
When i first contacted them i gave them my financial they said the most I would have To pay is 7k dollars. The agent who Handel my case asked for the tax files so the could amend my taxes I sent them. When she amended them she had me paying all the taxes again even though she had copies of the taxes paid . I told her my CPA hadn’t use our expense that year her answer to me yes but it won’t cancel the taxes owed well how about reducing what I owe.long story short i owed twice as much after she amended the taxes then before . They charged me a total of 9.5k dollars and it shows I owe more now. I hired another agent and after 3 weeks I got a letter from the IRS saying my filed had been closed due to financial.
Reply from Tax Hardship Center, LLC - IRS Tax Debt ReliefAug 28, 2026
We sincerely apologize for the experience you had with your amended tax return and the resulting confusion regarding your balance. Increasing a client’s liability rather than resolving or reducing it—without a clear and transparent explanation of why those adjustments occurred—is certainly not the outcome we strive for. Because tax situations involve complex IRS regulations and private financial details, we cannot discuss the specifics of your file or fees in a public forum. However, we take issues concerning amended returns and billing disputes very seriously and want to review your account history in detail. Please contact our management team directly at [email protected] or (877) 829-7099 with your full name and case details so we can thoroughly audit your file, review the work completed, and address your concerns directly. Sincerely, The Client Care Team at Tax Hardship Center
Tara B.
They did nothing and didn't even show up for our scheduled meeting which I had cleared my calendar to attend. I had to call multiple times to track them down and had already paid $500 by this point. All they did was ask for an additional $3500 in the hopes they could start negotiating with the IRS. What a waste of time and effort.
