TaxSlayer Pro Reviews | Read Customer Reviews of taxslayerpro.com

TaxSlayer Pro Reviews | Read Customer Reviews of taxslayerpro.com

TaxSlayer Pro reviews

273 approved reviews, newest moderated first

AMANDA SANCHEZ O.
Apr 2, 2025
It helped me fix the errors I had a…
It helped me fix the errors I had a lot. He did a great job.
Reply from TaxSlayer ProApr 3, 2025
Hi Amanda, we are so glad you are a part of the TaxSlayer Pro family! Thanks for a great review.
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Raul Alvarez M.
Apr 2, 2025
I like that Taxslayer offer technical…
I like that Taxslayer offer technical support and navigating support. I just wish they more experience and knowledgeable people. Also, when it comes to sharing screen, tech people on the other side often want more control of your computer without asking permission first.
Reply from TaxSlayer ProApr 3, 2025
Hi Raul, we appreciate your feedback as we strive to create the best experience possible for all of our customers.
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JANET
Apr 2, 2025
I was feeling totally lost
I was feeling totally lost on how to enter information on a return. The first support person was also unsure of the answer. She had another support person call me just to double check. I was very happy to know I had entered the information correctly. Thank You Support staff Great Job
Reply from TaxSlayer ProApr 3, 2025
Hi Janet, we appreciate your review! We pride ourselves on providing the best service possible to our customers. Thanks for being part of the TaxSlayer Pro family!
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Wilson
Apr 2, 2025
Excellent Customer Service
Assistant was very patient and thoroughly understood the issue. Waiting to hear back on the final resolution. We have a workaround in the meantime.
Reply from TaxSlayer ProApr 3, 2025
Hi Wilson, thanks for your review! We have very skilled customer service experts and are thrilled to know they are providing you with excellent service. Thank you for being a part of the TaxSlayer Pro family!
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roberta Y.
Apr 2, 2025
the program does not do passive v non…
the program does not do passive v non passive partnerships there is no continuity betwen years. I have to reinput ALL SS.
Reply from TaxSlayer ProApr 2, 2025
Hi Roberta, we understand your frustration. We appreciate your feedback and will work to address this concern to provide a more seamless experience in the future.
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Dat N.
Apr 1, 2025
Fast Service
Fast Service
Reply from TaxSlayer ProApr 2, 2025
Hi Dat, thank you for being a TaxSlayer Pro customer! We look forward to seeing you again next season.
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Lynette S.
Apr 1, 2025
All the techs are super friendly
All the techs are super friendly, but I had to call 3 times to get the correct answer to my problem. It was a simple new function key on new computers
Reply from TaxSlayer ProApr 2, 2025
Hi Lynette, we are happy to know that you were able to get your issue sorted out. Thank you for being a member of the TaxSlayer Pro family!
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Danie A M.
Apr 1, 2025
I have used Taxpro for just 2 years and…
I have used Taxpro for just 2 years and am truly impressed. I seems that a tax preparer established the program making it easy to use. Always sing your praises
Reply from TaxSlayer ProApr 2, 2025
Hi Danie, we appreciate your review! Thank you for being a loyal TaxSlayer for the past 2 years. We look forward to helping you slay taxes for many years to come!
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