TeazysReviews of teazys.com

This is a drop shipping company - they don't make the products as they claim and you can find them on amazon for half the price or aliexpress for even less. Ok, fair, you got me - but the product wasn't even as advertised. It was NOT quiet, its battery life was nowhere near the claims they made, and it broke quickly. Take a look at their legal page before you buy anything - they say that nothing on their site is necessarily true.

I wasn't exactly sure what I ordered, but I got three of them, so I was hoping for the best. When I opened the package pulled out the ball and hit the start button, the fun began. Jackson was a total kick chasing the "ball", which we have now named "Gizmo". When it finally stopped, we looked over and Jackson had his paws around it, like he had finally captured it. Then he wants us to start it again.

The toy is brilliant. The cats love it and you dont have to worry about it getting stuck somewhere as it is constantly changing direction. I had a small flaw in my toy and they replaced it quickly. They respond to email immediately and I look forward to buying more from this company in the future!

I ordered a steam brush to groom our cats. While they are crazy about it, it does work. I'm addition, it was misplaced on arrival. I thought I never received and reached out to customer services. They were very helpful and even sent me a replacement brush!

Absolutely avoid this product at all costs. It's made by Pet Gravity, and buying it directly from the manufacturer is much cheaper. It sort of works, but it's really not that great. It just zooms around randomly, and the way the motor works, it just skips over the surface it's on because it does not accelerate gradually. Total waste of money. I feel really stupid for buying it. If you want to take advantage of their "catisfaction guarantee", you will need to ship the product back to California in the US, even for international deliveries, and all they offer you is 50% off the original cost as an alternative. Shipping it back from the UK is going to cost more than taking the 50% on the product cost, so buyer beware. The reason for all of this is that this is how drop shipping works. Teazy doesn't make the product; instead they place an order with the manufacturer, who then ships it to you directly. They never have their own inventory, so if you send it back to them, they'll just try to sell it again to someone, but ultimately don't want to hold the inventory, so they have no reason to make it easy for customers. The only thing they do is market the product, so they want as little to do with handling it as possible.

This scam please don’t fall for it I ordered mine a month ago still haven’t received it and I tried to reach out to them but I get the same email message repeatedly I wonder if it’s automate message, I couldn’t get refund or my item.

I ordered 2 speedy tails. I was initially happy with my purchase because the toy was very engaging for my cats. However one of them stopped working correctly after 2 months, only moving in one direction & not the other. I contacted completely service through their online request form twice. Nothing. I tried again via email and got a response but not the resolution I expected. I sent videos of the issue as requested I was told the 30 day warranty expired. And although they offered a 50% discount to purchase another, I am not satisfied because their website clearly states they stand behind their quality and offer 1 year warranty. Waiting to hear back after sending a screenshot of that warranty claim. I like the the toy. It’s a shame it doesn’t stand up to play Abe’s they don’t stand behind their product claim.

Carolina resolved my issue in under a day, super fast and professional response!