Great
Based on 304 reviews
TechInsurance4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TechInsurance is the largest online insurance marketplace for IT consultants, software developers, and other tech professionals. Our goal is to make insurance easy for small business owners. You can compare quotes from top-rated insurance companies, buy policies, and manage your coverage online – all in one place.Complete one easy application to compare quotes from top-rated insurance companies. We'll help you get insured quickly with policies that match your profession.
TechInsurance (techinsurance.com) has 304 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
304 approved reviews, newest moderated first
Frederick M.
Everything seems to be going well. I haven't had any claims so that probably helps. Renewals from the individual insurance companies are submitted on time through the insurance companies. Other than that I don't know that I have had any interaction with TechInsurance - so no real good or bad.
Brad P.
Your technology sucks. The process is very confusing. I had to resubmit my forms several times and re-sign them because your automated/online process were not functional. I had no idea that I was covered until I contacted my agent. It was not a good experience.
Reply from TechInsuranceNov 21, 2023
Hello Brad, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best possible service, we recognize that we didn’t meet your expectations here. Our product team has addressed the error in the system that occurred during your application process, but please let us or your account manager know if you experience any further issues. We look forward to continuing to support you and your business needs in the future. Yours Sincerely, The Insureon Team
Rajay G.
Poor customer service. Hard to reach anyone at this company.
Reply from TechInsuranceNov 14, 2023
Hello Rajay, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. We always strive for real-time support for our customers but understand possible wait periods can distract from your day and your business. Your account manager is dedicated to assist you, however, and can be reached directly through his email for any questions you may have. Please expect him to reach out for a confirmation email if he has not done so yet at the time of this response. We look forward to continuing to support you and your business needs in the future. Yours Sincerely, The Insureon Team
Steven
It seems very difficult to work thru questions or concerns. We end up with 10-15 emails that could easily be taken care of in a few minutes with a call. Its difficult to get anyone to answer questions. There is MUCH needed improvement in customer service and relations.
Reply from TechInsuranceNov 13, 2023
Hello Steven, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. We always strive for real-time support for our customers but understand possible wait periods can distract from your day and your business. Your account manager has noted that you would prefer to set up a call to go over account details and has included the number you provided in your account to be used for the next renewal cycle. We look forward to continuing to support you and your business needs in the future. Yours Sincerely, The Insureon Team
Ken C.
Nice and easy renewal. Not 100% sure we got the best rates but over all very satisfied.
Rob S.
1. The reminder 2. Timeliness 3. The email that included the updated insurance certs.
Gonzalo G.
Jacob is very well versed and provides a quick response to any adhoc requests or inquiries I may have. Thanks as always.
Adam
Great experience. Holly was super helpful and answered all my questions helping me to find the right policy for my business.
