TecisoftReviews of tecisoft.com

I was not aware that my purchase could not be returned if I was not satisfied with the product. I would have ordered from another vendor that would allow me to return the item OR not ordered this item had I know it could not be returned. The item in not defective, it's just a poor design that does not work for me.

Going on 2 weeks and still waiting for a refund.

Buyer beware. I placed an order with 2-5 business days shipping. On the fourth day, noticing the order had not shipped yet, I contacted the company to be told the item was on back order and would not be shipped for 2-3 weeks. IMO that information should have been available during checkout or on the website like many other sites provide. At the very least, a courtesy email would have been appreciated. It's a shame I had to find out about the delay the way I did. I cancelled my order and will find a more reputable source.

I ordered a laptop cooler. I waited about 2 weeks and contacted them. Tecisoft responded by saying that that that item was a minimum order of 2, and refunded my payment. So why let me order and then make me wait 2 weeks? There was no mention or nothing of it being a minimum order of 2. So they wasted my time.

Before I purchased speakers from Tecisoft I contacted them and made sure my price was correct, and that all items I needed were included. They assured me via text communication that everything was included. I received the partial of the items in about a week. The parts I specifically asked were not with what I was sent. I contacted them the same day and 3 days later they write me back and say it was my fault those items were not included. Instead of sending me the items that I paid for that they assured me came with it they wanted me to return and not honor their word. It’s horrible communication after you purchase an item. They don’t answer the phone, or call you back. I have screenshots of the entire conversation from Tecisoft to back up my review.

Had to file a complaint with my credit card for a refund. Also notified Axis that you are not a good seller. Axis told me you are not a verified reseller.

Motherboard I received is faulty and they still haven’t gotten back to me!

You cancelled my order for the Full Tower computer case. Without any reasonable explination. I did get my refund. Not sure what that was all about but I will not order from you again!