Excellent
Based on 152 reviews
Teguar4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rugged computing for the places ordinary PCs can't go.Teguar builds industrial and medical computers for factory floors, washdown areas, warehouses, hospitals and the edge. Since 2010 we've combined American adaptability with Swiss precision to deliver panel PCs, fanless embedded systems, Edge AI computers, rugged tablets and medical-grade computers, all made for reliable 24/7 operation.We support every project from start to finish, from consultation and customization through up to 10 years of service and support. ISO 9001:2015 certified, and we respond to quote requests within 1 business day.Industrial Computers & Panel PCsEmbedded & Fanless PCsEdge AI ComputersMedical ComputersRugged Tablets & HandheldsQuick Ship ComputersOEM / ODM Design Services
Teguar (teguar.com) has 152 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
152 approved reviews, newest moderated first
Ed
It was a pleasure doing business with Teguar Computers! There professional sales staff answered my questions, provided product information quickly and made recommendations for installation on our end easy for us. Keep up the wonderful work! Ed Paquette IT Production Staff North West Offset Printing
Reply from TeguarOct 28, 2020
Thanks Ed! Glad to hear it was a 5 star experience all around.
Manny
Computer is fantastic for industrial purposes...great customer service, and great tech support.
Reply from TeguarOct 21, 2020
Thanks for sharing Manny, happy to hear we've hit the mark!
Steve
The all-in-one wall mounted computer has been working well since putting into use.
Reply from TeguarOct 14, 2020
Great! Let us know if there's anything we can do to improve.
Jacques
My experience has been excellent especially communicating with the sales representative that has been very patient and also informative on assisting me with my specific application needs.
Reply from TeguarOct 14, 2020
Perfect Jacques, that's what we like to hear! Thanks for the feedback, we'll pass this along.
George West T.
Can give 5 stars now. They have been in operation in the field for a few weeks with no issues. Will know more when they have been in operation longer. very pleased at this point.
Reply from TeguarOct 8, 2020
Glad to hear it George, thanks for the feedback. Reach out if you need anything!
Jonathan
At this point we have nearly 60 of these units in our production facility. They are true to advertising, have reliable Ingress Protection (IP) ratings, have a good price point, and the sales people are very EASY to deal with.
Reply from TeguarOct 7, 2020
Thanks Jonathan! When it comes to waterproof computers, reliability is our top priority.
Mark
We have only needed one computer so far. Teguar had what we needed and delivered as promised. Will most likely use them again
Reply from TeguarOct 7, 2020
That's awesome, thanks for sharing Mark!
Josh
To start the conversation with sales was good and helped a lot, but there seemed to be a failure of communication of what we wanted for our systems. We received some Demo units that we really liked, and when we ordered informed we wanted the same spec's as the demo units. We order Desktops and Tablets. The desktops were supposed to have wireless capability, they did not come with that (was one of the features we liked and why we ordered these). The tablet Demo had a scanner function on it. Same thing, ordered the same as the demo and no scanner unit was provided. Had some difficulty with getting our company image to work on these units. But the Tech support Agent I worked with was just absolutely amazing and helpful to get the issues with the OS resolved. 2 stars for Sales, 5 stars for Tech Support.
Reply from TeguarOct 6, 2020
Hey Josh, sorry about the issues during the sales process. It is our goal to provide a top-notch experience through the entire process. Obviously we failed to deliver in this instance. We'll pass your feedback along to both our Sales and Service departments with the intention of improving. Thanks for sharing your experiences!
