Great
Based on 163 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TenantCloud is an all-in-one property management software designed to help landlords and property managers simplify rental management, automate everyday tasks, and grow their rental businesses. From online rent collection and tenant screening to rental listings, applications, online leases, maintenance requests, accounting, reporting, and team management, TenantCloud brings essential property management tools together in one easy-to-use platform. Whether you manage a single rental or a growing portfolio, TenantCloud helps reduce manual work, streamline operations, and make managing properties more efficient.
TenantCloud (tenantcloud.com) has 163 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
163 approved reviews, newest moderated first
Derek Vander V.
I've been using TC for three years and have really enjoyed the experience. They are regularly making product enhancements and meeting the needs of their clients. There are various items that could be enhanced, but I believe that's to be expected with any property management site. They are very reasonably priced for all of the features that are offered.
Justin
The marketing process and move in process is easy and straightforward for tenants to use.
Adam
We lost features when you changed products and when you moved to Stripe communication and change management was lacking. For the price there are good features and easy to you. It would be great to have some market analysis added to properties, tying checking account information to TC (so it could record transactions) and tied to mortgages to record outstanding balances.
April
We have been using Tenantcloud since 2019. Our favorite feature is that it allows a smooth online experience for our tenants to apply, pay, sign, and do everything they need to do without the hassle of mail or checks. It gives us an easy way to set up recurring transactions and to bill our tenants for various fees. While there have been bugs or questions a few times, the helpdesk has been very responsive.
San Pedro Square A.
Tenant Cloud came into my life at a time where I needed a niche product. There were some alternative platforms however Tenant Cloud product offering was pretty much just as robust with a cost that was more flexible to meet my needs. We are a small business with three locations and roughly 35 units (Retail & Apartments). Whenever their is a hiccup, Tenant Cloud support team are there to help in a jiffy. That alone is worth their weight in gold. As we all know...the world of property management moves fast. We have tenants who are our clients...who are relying on speed and efficiency so they too can be happy and/or productive. Tenant Cloud solved many of our problems and I'm guessing it'll solve many others problems as well.
Kelly M.
Tenantcloud is easy to navigate for me and my tenants. And when we have questions, their support team is very helpful. The monthly cost is very reasonable for all the services they provide.
Guest S.
Well Price. Good product.
Dave
After testing 5 different platforms, i found that TenantCloud was one of the most robust and affordable solutions to almost fully digitize the property management process for landlords that have just a couple properties, up to property managers that manage 100’s of properties. If you are looking for a solution to help you scale, that is affordable, you don’t have to look any further.
