Average
Based on 45 reviews
Terabit.io3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Choosing the right hosting partner is one of the most important decisions that a business has to make. We're serious about your hosting needs. Your connection with the world relies on your hosting partner, and any inability or instability on their part can negatively impact your business. That's why we prioritize the use of top-tier datacenters and the best carriers, guaranteeing 99.9%+ uptime. Unlock limitless potential for your business with our global cutting-edge, high-performance network solution, with over 6Tbit per second mitigation capacity. Designed with privacy and state-of-the-art hardware at the forefront, we offer the perfect platform to scale your operations securely and seamlessly. We continuously enhance our cybersecurity measures and provide 24/7 real-time support and monitoring to ensure your peace of mind.
Terabit.io (terabit.io) has 45 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
45 approved reviews, newest moderated first
stumpy C.
this is a joke of a company bought a massive dedi from these guys we were getting ddos and when i contacted support no one would help me for 5+ days and so i started spamming the ticket for help as i kept getting ddos off my server after about 8 days they finally replied and said they didnt want me as a customer and ban my server with no refund a couple days later my account no longer even exist at all on the website.
MJ H.
Broken sales process, had to fight every step of the way and eventually said goodbye.
Egg W.
Just wanted to contact support. Had to reset my password, did so, got ip banned. Waste of money, terrible hosting service, con artists through and through. Stay away. Edit: Managed to get a support ticket going. Person on other end was rude. Refund for services not possible because of their imaginary “policy”. Please spend your money somewhere else.
Brady P.
i was marked as fraud and they asked for my ID???? Im sorry, but there was no evidence for me being fradulant, and they just want more information??? absurd.
Reply from Terabit.ioMar 21, 2026
Hi Brady, Thanks for your review. If your order is flagged as needing review by our automated system, sometimes it may require Know-Your-Customer (KYC) enforcement. This is our standard operating procedure for clients who hit these indicators.
belal T.
I have been using their hosting for over a year, there hosting was great I didn't have any problems with it , but the only problem that I got was there support , thier support is so bad they respond to you after hours or even days or maybe they don't even respond at all, they didn't have that problem when they started but after a while they started to respond late and most of the times like 90% they are offline you can't reach them you have to type your message and they gonna contact you throw mail but most of the time as I said they take days to respnod or don't even respond at all, I even bought a vps server and after a 2 days I wanted to request a refund and I did a cancellation and I typed the reason, and they still didn't give my money back or contacted me.
oPut
Consistently slow support and multiple issues with networking. I have attempted to reach out to support on multiple occasions now and every time I wait for over 24 hours just for the ticket to automatically "close" leaving me to create another one in hopes they see it within 24 hours. In addition to this, the network on my service is close to horrendous, with incredibly high packet loss. Overall, disappointed.
tactic D.
Slow support and slow ticket answer
Gilberto
Terrible service, stole my money, support was horrible and had to be double and triple messaged to even get a reply from them. On top of that, the server services that they provide are terribly laggy, do not ever buy from terabit.
