Terraboost MediaReviews of terraboost.com

When I clicked on the link and I had already designed my artwork, there was no way to submit it without going through your prompts as if you were designing it. I suggest a separate button to submit artwork that is already designed and formatted to your specifications. I just emailed it to Michelle and all is good.

They have sales representatives that are out selling their products that are not trained sufficiently, they lack the ability to resolve issues and some of the outside sales are double selling locations and may or may not be authorized to sell. It feels illegal and I would categorize it as negligent.

our ad was taken down shortly after it was put up, took several weeks to correct the error, if i hadn't happened to just stop by it would STILL be down. ps I had paid for one year in advance........

We first signed up for a Terraboost campaign at our local Safeway back in 2020, and the first year was great. The display was consistently up, the process was smooth, and we were very happy with the exposure our business received. Unfortunately, things changed during 2024-2025. We experienced repeated issues with our campaign not being displayed or being moved. Despite numerous reports, the problems were never fully resolved, and we eventually decided to cancel. About a year later, I spoke with our sales representative, Mitch Weinstein, and shared my concerns about the reliability of the program. He reassured me that Terraboost had improved its processes and that these issues had been addressed. Based on that conversation, we signed up again in December 2025. Now, six months later (June 2026), we've only had the digital portion of the campaign running. The physical advertising panel that was supposed to be installed on the bottom of the kiosk has never been installed at all. In addition, there have been many occasions where the digital display itself was turned off and not displaying our advertisement. Since this is the Safeway where I regularly shop, I personally see these issues firsthand. I have sent multiple photos to Brandon Neumann, our Client Success Manager, every time I notice a problem. Brandon has always been courteous and responsive, usually letting me know he would look into it, but I have never received a clear follow-up or permanent resolution. The digital display may get turned back on, but eventually it ends up off again. I really want this program to work because I think it's a great local advertising concept, and our initial experience proved that it can be effective. However, the lack of consistency, the fact that half of our campaign has never even been installed, and the limited follow-through have been very disappointing. I also left a voicemail for Mitch regarding these ongoing concerns and have not received a return call. The concept itself is excellent, and when everything is working properly, it provides great local exposure. I simply hope the company can improve its execution and communication so that the service matches the product they are selling.

There are a number of kiosks in the CVS and Albertsons stores that are stuck in the back corner of the store and people will have a difficult time seeing them.

I continue to give feedback but the changes I was requesting we're not being made. This process took several weeks when it should have taken a few days.

No creativity in designing the art works. Even could not change font colors for the text lines! Communication was confusing because some emails were generated by automation system.

The salesman lied to me about how my company would bill me and they deducted $1350 in full from my paycheck.