Excellent
Based on 2,386 reviews
Testing.com4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Testing.com is an educational health resource dedicated to helping consumers understand lab testing and take control of their health. We provide over 400 expert-reviewed lab test guides that explain what each test measures, how it's used, and when you might need it—all written in easy-to-understand language and reviewed by our Medical Review Board of healthcare professionals. Originally launched in 2001 as Lab Tests Online by AACC, a global scientific and medical professional organization, Testing.com combines that trusted educational foundation with convenient access to direct-to-consumer lab testing through certified laboratory partners including LabCorp and Quest Diagnostics. Whether you're looking to understand your doctor's orders, research at-home test kit options, or order lab tests directly with results in 1-2 days, we provide the resources you need to make informed healthcare decisions. Our mission is simple: make lab testing accessible, convenient, and affordable while empowering you to advocate for your own health.
Testing.com (testing.com) has 2,386 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 135 reviews with 4 stars · Clear filters
customer
Scheduling was easy and results were quick. However, when I received a phone call about my results, I had a difficult time understanding the rep that called me. That was not good.
customer
Great Visit!
Reply from Testing.comJul 13, 2022
Hello, I'm glad to hear you had a wonderful experience using our service. Our reps do their best to help our customers. Thank you for your kind review and for using our service!
customer
The experience was good...even with my anxiety. Thank you!
Reply from Testing.comJun 21, 2022
Hi there! I am happy you had a good experience!
M & W.
Web site sent us to a site (Care Spot) that would not accept order. Said it had to be a Quest site only. Found Quest site and they took us (two orders) as walk-ins, but informed us they would not be accepting anything but appointments in the future. Your web site in badly in need of updating. At site, receptionist was friendly, and very short wait, but lab technician was very impersonal. * * * * * * Reply: email dated 4/23/2022/23:30. I went to Health Testing Centers (services-healthtestingcenters-com/quest-appointments) and clicked on testing locations near 32606. The 4th listing from the top was: CareSpot-Gainesville. Website distance location was inaccurate as this CareSpot is less than a quarter mile from my actual location, and was chosen as first choice. Although it turns out there is a Quest site closer to us than the one visited, we had an unrelated appointment across the street from the utilized site, and they were willing to take us as a walk-in as they weren't busy at that moment. Hope this information is sufficient to see why we were directed to the wrong place.
Reply from Testing.comMay 2, 2022
Good Morning, Thank you for taking the time to share your feedback with us. I am writing in response to your review about the service you received with our web site. I am disappointed to hear about your experience. We strive for 100% satisfaction with each and every customer and I apologize that we fell short of this goal. We pull the location address directly from Quests website. I am not able to see any of the Care Spot locations when I search on both our website and Quest website. Can you please provide the address of the location as well as if you found this through searching our website or through the order confirmation link. Again, I do want to apologize for the inconveniences you have experienced with our service and partner Quest. I look forward to hearing from you.
Bob
I use Health Testing Centers to get lab work done without the time and expense of an office visit. Since I travel extensively, I can get the routine work my PCM needs done and then send them the results. Anything unusual can be spotted quickly. It also costs about 10% of an in office test, a cost I am happy to pay out of pocket.
customer
I was pleasantly surprised by the welcoming staff member, coping with the volume of people waiting to be attended. The technician was very kind and explained the procedure with little fuss and efficiency.
Reuben
Convenient and Affordable. Fast results.
customer
Great Service, took a little longer to get results than i would have liked, (about a week). otherwise great
