Test My AllergyReviews of testmyallergy.com

Just awful- I ordered my test on the 22nd of April with a promise of results in 7-10 working days- it’s now the 9 th of June and nothing........ that’s now 6-7 weeks. In this time I contacted them to be replied to very bluntly. I have just emailed to demand a full refund however after reading their reviews from others I fear this will be ignored and I won’t receive one. I would never recommend this company to anyone- avoid at all costs.

Service : paid extra for fast turn round on my results. Took weeks for results to arrive no compensation for extra money spent. And took two attempts contacting them to get my results. And didn’t get the additional money back for express results. Buying: very simple to buy they took my money instantly. Product: The results don’t come with any explanation and they do explain that even though it might say you have an intolerance to something you may not! So if your asking for definite answers this is not for you.

One word PATHETIC! Absolute joke of a company that doesn't even know how to spell customer service nevermind provide it! I bought a basic intolerance check for £33 or so. I thought I was going to receive a package in the post so that I could send off my sample. That didn't happen. So I contacted customer services.... who managed to reply promptly in 7 days!!!! I was told to just my sample in my own packaging?! What about contamination? I've then requested a refund by email. And have waited 22 days and still have not received anything! Avoid like the plague. Absolute cowboy business. A con if I ever saw one! Edit: this is an edit to TestMyIntolerance reply below. Its nice to see that only positive feedback is considered as "REAL". Am I the only customer that has given the company a negative review? Or are my eyes deceiving me as they are not "REAL"? Would you say "REAL" businesses take 7 days to reply to email and over 22 days to refund customers? I was eventually told by email that the refund will be processed in 7-10 days which was on the 15/05/2019. I requested my refund on the 24/04/2019! I take it "REAL" business ain't fussed about how they treat their customers? So if anyone is reading this, dont fall for their "REAL" reviews. I would of given a 5 star review if your company was called "TestMyPatience" Get a grip and keep it "REAL"

I thought I would try this out and bought the couple package to test my intolerances. Paid for the 600 items test for my hubby and I. You simply send a hair sample, it gets tested and you get a report of your intolerances. Great! Well yes, yes it would be if you *actually* got that. Using TMI for intolerance testing was on par with my grandmother's quack advice of home remedies for headaches or "wrapping an achy joint in brown paper and paraffin". I got sent our test results and they were not results for a test on 600 items. We got sent results for items where an intolerance shows of 85% or more so on my report for example, I only see about 25 items. Testing for vitamin deficiency you only get to see a report on vitamins you have a "15% or less" deficiency. To keep things simple for some people you can see how this makes sense however - I am fully aware of some food items I am severely allergic to and these foods did NOT show up. My contention is that some people might have an intolerance reading of say for example 70% and be allergic to that food or metal so giving people test results which do not show intolerances of 50% and over is inconclusive. I emailed and requested to be sent the full report only to be told their testing machine does not store the data for all 600 items tested. At which point I promptly requested a refund because I paid for a test on 600 items and results for 600 items is what I expect to see. The vague PDF of info I was sent makes me question if a) those were the few items actually tested and b) was our hair sample even tested at all? Because without them being able to prove that all 600 items were tested then how do I know they *actually* did this? Also, they claim they only show vitamin deficiency results where it is 15% or less. Based on what? I mean, what is the measure they are using as a base? 800UI? 2,000mg? Going off food standards RDA? What is the bases of this 15%? But besides that, there are some vitamins that the body processes through mostly as waste and that's why you need a higher dose of those (a lot of B vitamins for example) so if your B vitamins come out at 20%, 22%, 38% etc, they see that as "okay" yet it probably is not all okay because a vast percentage of B vitamins is filtered out of the body hence needing higher doses of it than say for example vitamin A. Further research done on their testing method shows that it is basically rubbish. Their website will lead you to believe they are using actual lab testing-WRONG! They use "bio-resonance" and that is essentially homeopathic medicine. Hair or spit samples are put in this machine and that sample gives off an energy....(can you see how this is not very scientific yet? But wait...) and this machine you can simply Google search it and buy it for yourself and set yourself up a company just like this one! Yup. No actual, factual science here. What's laughable is you can get a version of this machine that you put the palms of your hands on and it 'reads bad energy' so like how Scientologists screen people. Anyway...DON'T waste your money. I pointed out some hard facts to this company and requested a full refund which they agreed to. I have to wait 7-10 days for it and if I don't get my refund I will update this review to let you know! **Update - I did get my refund** **Update 2 - They've replied to this review. Apparently they are "committed to customer satisfaction so wanted to reach out". I think they have commitment issues seeing how I reviewed this in 2019 and it's taken till 2021 for them to reply to a review. Furthermore, they've replied to this review accusing me of being wrong/ confused and making assumptions as a means of covering up their fake testing. E.G: assuming/ accusing me of taking vitamin supplements (which I don't and certainly wasn't when I tried their testing) as the apparent reason their tests were off the mark (so trying to make it my fault their tests were a load of rubbish) then saying I'm getting a hair test and 'complimentary hair test' confused with "the hair test that was paid for" and mentioning blood tests like as though that makes them more legite. 1stly, they contradicted themselves there about the hair testing and 2ndly, when I bought their hair test in 2019 they only offered hair testing!! They say on the reply here that their website is clear about their testing being part of 'complimentary medicine and alternative therapy' but this was NOT the case back in 2019. They go on to say they can refund me and I can claim this...I claimed a refund in 2019 - theres that great customer service commitment they claim to be strong on if they didn't know that! And still...no proof offered they tested 600 allergens (no doubt their computers still lack hard drives and the ability to store information as was claimed in 2019).

Do not use this company. I ordered from this company by accident, after speaking with a friend she advised me to use test YOUR intolerance, so I had a look at their site, to find their prices were cheaper too, I decided to cancel my order with this company and place my order with the other. I sent a message to the online chat facility and I was told that they were sister companies, I'm not sure why they are charging different amounts, but I overlooked that. They asked me if I wanted a refund I were to email them, which I did straight away. I was asked 4 times why I wanted a refund, which I did explain even though by law I do not need to give a reason. They were extremely difficult, but I pressed that I wanted a refund, they then told me that they could refund me but a £15 admin charge would be required. £15 is not a lot of money, but out of principle I was not going to be conned in this way, unknowingly to them I am well aware of my rights as I am a director of a large company who has an e-commerce site. I looked on their website T&C's and no where does it say that a £15 charge is applied for refunds, again I know my rights so they are breaking the law. Anyway, after too long I eventually got my refund by raising a claim on PayPal & contacting my bank, it should never have taken so long. I'm writing this review in the hope that it will stop people ordering with this website, if you have ordered with them and you want a refund do not accept their £15 charge, they are breaking the law, you do not need to pay this, contact your bank and raise a claim on PayPal and it will get sorted... eventually!

I purchased the couples test which promised an intolerance test against 600 items. All their tests are presented pretty boldly so you think that’s what you’re getting, WRONG! My results came back as did my friends and they had items of food that neither of us have ever eaten like horse! And other things that have no negative effect on me once I’ve eaten them. I contacted the company to say the report was ridiculous: it listed 15-20 items in a so-called informative report when really the first and last page are just bog standard guidance. The report is worthless. They said they only include items with an 85% score and nothing else which isn’t what the big bold “600 items” suggests on their site. I thought ok fine, at least they have a money back guarantee so I asked for a refund. However, their useless customer service said that I would be deducted £15 because I didn’t follow their abstinence diet they recommend after you receive your results. My point was, how am I meant to exclude items like horse when I don’t even eat them in the first place!!!!! They’re a complete con and I’d rather go to a reputable company and use the more reliable method of a blood test than hair sample. Don’t be fooled by their success stories on their site, it’s not true. Don’t waste your time on these guys because you can better educate yourself by just avoiding certain foods and non foods, like wool! What a load of rubbish