The Open BoxReviews of the-open-box.com

I ordered the Enigma Skylanders figure for so much cheaper than what you'd pay elsewhere and when it came with a broken arm they quickly got back in contact to help me replace it. I'd recommend this company HIGHLY to anyone.

I bought a Ps4 they had it listed for $233 new open box. It arrived all the way from Colorado to NY in about 4 days and when it arrived the box was a little rough but everything inside was new and wrapped in orginal packaging. There was also an offer for a free game out of 4 possible games I didn't think it would be valid still but it was! They didn't even tell me it was included when I bought it but what a nice surprise. I can't say everyone will have this but after shipping I paid $248 and I got Far Cry 4 with it for free!! Thank you Open Box for being a cheaper option than retail!! I would order again in a heartbeat. Also great customer service. Cory helped out so much!!!

Product is in great condition, basically brand new and shipped quickly. Great way to find good stuff for way cheaper than traditional retail stores.

I was buying a bluetooth speaker on amazon as a present for my cousin. I saw the open box had the same item listed but was $15 cheaper than everyone else. When I got the package that same week I was skeptical because I saw some rips on the corner of the box. But when I opened it, the product looked brand new, didn't see any signs of previous use. My speaker was advertised correctly and was cheap and very fast shipping. 10/10 would use again.

When I first discovered this company I was excited about becoming a customer based on the products and prices. For my first order I purchased a iHome bluetooth speaker. It arrived right away and when I got it failed to work because it wouldn't take a charge. I followed procedure and opened a ticket regarding my issue. I received a reply apologizing and was asked if I would accept a replacement. I confirmed that I would and the replacement was shipped out. It came right away and the new speaker worked fine..... for 9 days! Then for no apparent reason the sound stopped working. I contacted the company again explaining the situation and also offering to send back both speakers (obviously at my expense). Instead of further resolving this second issue with a non-defective replacement product, I was sent an email stating that it was no longer in stock, which differs from the fact that it is actually on the company's website listed for sale, showing that there are really still more apparently available, 27 of them to be precise. I was also told that I would be refunded in full and that the two speakers that I have are mine to keep. An apology was given along with a statement that they hope to do future business with me. I definitely wont be keeping the two speakers. They are defective, and garbage as far as I'm concerned. I have no use for them, and it's insulting to even consider that I'd possibly still be interested in wanting or keeping them. Honestly, right now I don't know if I will even attempt another purchase from this company. Time will tell, but as of now, absolutely not. This has all been a big let down to me because at the end of the day I'm right where I began, wanting a bluetooth speaker that I can enjoy, which I don't yet have after almost a full month's time. My first encounter with this company has resulted with a negative outcome rather than a positive one, which unfortunately leaves me very disappointed!

By far one of the worst experiences I've ever had from a company. After I placed my order and the money was taken out of my account I called 4 days later asking if my order has shipped. They couldn't find my order then they "found my order" and said I should recieve a shipping confirmation most likely in my spam folder (never did) and they gave me a USPS tracking number that was not valid (I assumed they just added a number so brushed it off). After waiting 2 weeks for my son's tablet, which was his Christmas present, I finally called again and was told they shipped it to the wrong address in Tx (I live in NC) and they were unable to replace it.. Never using this company again..

I absolutely love this site! I ordered two Afterglow controllers for our PS3 and I paid $17 for them. That's half the price at Gamestop for just one! That's freaking amazing!!!

I recently called to order 2 open box laptops. Cory was gracious enough to physically check exactly what they had in stock and the condition of the available options. He took my order and gave me a fantastic price. The computers arrived promptly. While one worked perfectly, the second laptop started up well, but had a sound card hardware problem that became apparent only by loading and running some software. I called Cory (who treats you like a old friend instead of a "customer issue"), and he said he would send me a prepaid return label along with a replacement laptop, and he asked me to return defective unit AFTER I got the new one! He immediately sent me the new laptop by priority delivery. Cory and The Open Box did everything and more that a customer could ask for! Thanks.