Excellent
Based on 54 reviews
The Backyard Outlet4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Backyard Outlet is your one-stop-ship for hot tubs and saunas from the top manufacturers in the US. If you are looking for something to make your Backyard Better, we have it (or hope to be adding it to our catalog soon)!We sell the best spas available in online retail, along with real in-person support through phone, chat, and email. We can help you find accessories, replacement parts, replacement spa covers, and connect you with the manufacturer, when necessary.Learn more at TheBackyardOutlet.com.
The Backyard Outlet (thebackyardoutlet.com) has 54 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 44 reviews with 5 stars · Clear filters
customer
Just completed a phone order for a hot tub from Aqualife. Customer service was amazing. The representative was knowledgeable, professional,friendly, and helpful. Thanks, Aqualife!
Reply from The Backyard OutletAug 2, 2024
Thank you so much for your order & review of AquaLifeOutlet.com! We’re delighted to serve you & glad everything’s working out great!
customer
Repair man was very nice and knowlegable.
Reply from The Backyard OutletJul 3, 2024
Thank you so much for your order & review of OhanaSpasOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Bryan and Misti T.
LOVE our spa and the customer service!
Reply from The Backyard OutletJun 20, 2024
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! We look forward to working with you again for any of your spa needs. Thank you, OhanaSpasOutlet.com
Gary E E.
Great customer service. Very easy to contact a person vs. automated response system.
Reply from The Backyard OutletJun 7, 2024
Thank you so much for your order & review of OhanaSpasOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Karen T.
Love my hot tub! Tim Posch from ecommerce was amazingly helpful on every step from purchase, delivery, and set-up. Highly recommended. Thank you!!
Reply from The Backyard OutletMay 28, 2024
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! We look forward to working with you again for any of your spa needs. Thank you, AqualifeOutlet.com
Daniel G.
Although I had already done my hot tub selecting "homework" the customer service woman who took my order was very helpful. She was very professional but also personable. She offered good information and options and was very pleasant to speak with and offered good tips and advice.
Reply from The Backyard OutletMay 28, 2024
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! We look forward to working with you again for any of your spa needs. Thank you, AqualifeOutlet.com
Jody W.
Easy to navigate, ask questions and place an order through website
Reply from The Backyard OutletMay 28, 2024
Thank you for taking the time to leave a review on AqualifeOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
david F.
As advertised
Reply from The Backyard OutletMay 16, 2024
Thank you for taking the time to leave a review on OhanaSpasOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
