ROY L P.
The gentleman had knowledge
The gentleman had knowledge, respectful, affective, and very quick

Excellent
Based on 584 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
ROY L P.
The gentleman had knowledge, respectful, affective, and very quick
DORIAN H.
Great personal skills
Reply from The Build CardMar 10, 2026
Thank you! It was our pleasure.
GIANG T V.
It’s the greatest service I really appreciated
Reply from The Build CardFeb 24, 2026
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Alfred
I have been trying to activate my card for months and every time I go to use it they say it declined
GWENDOLYN D T.
The Representative was professional and resolved my issue.
DEBORA A R.
Jean, the person with whom I spoke, was very gracious and helpful. She has outstanding customer service! I felt appreciated, and she was able to help me resolve the issue I had called about. The Build Card is fortunate to have her on your team!
customer J.
Associate was able to solve an issue in a matter of minutes that at least 6 others had not been able to correct over the course of several weeks.
TAMARA D T.
Friendly represenative and resolved my card issues