The Game StewardReviews of thegamesteward.com

I preordered the kickstarter game "Lairs" through the game steward. It was several months before the game production would be finished so I kept their e-mail confirmation. Finally, several months later I received an e-mail that I needed to update my shipping information, which I did. I imagine with so much time passed that some addresses could have changed. They finally shipped it out and sent me the tracking details. Everything I ordered was in the box and it was correct. I almost with they would send a monthly update, at least stating that they are still waiting for their copies to arrive and once again list the anticipated date. After 6 months or so of waiting (not their fault, the game was still in production) it's easy to forget you had placed an order with them and the confirmation e-mail ends up getting buried. The price for the game was pretty much as expected (slightly higher than the original kickstarter I had missed) and the package was shipped using USPS.

So far we are a month into my order for items that were in stock. Still no shipment and it may take another half a month to even ship out. They just blame it on a big sale they recently had and will get to mine in the order it was placed. Not very happy with the service so far. Ill update when I actually get my goods. Edited review: Other than the 2 month shipping time frame, this company has been great. Ive placed a few orders after this and they usually ship the same day. They take great care packing orders as well. Updating to 4 stars

Usually people share their bad experiences faster as you can see below in the other reviews - that's why I'll share my "positive" experience. It's mostly positive because I knew I'd have to wait and I didn't mind the hiccups along the way, for others this could have been a negative experience if they wanted their product delivered fast. Only order if you're okay with delays on shipping, this isn't the best place to buy birthday presents (unless you buy them months ahead). I preordered something on March 7th and I got it around May 20th. That's 2+ months of waiting, but hey, I know what I signed up for and I had no issue waiting. I got an email on the 23rd of March asking me to verify my shipping address because a shipment of the board game has arrived, they also notified me there will be a delay. They may have forgotten about me or IDK, I had to email them on the 25th of April to ask for an update, which is around when they started the shipping process. My order wasn't handed in for shipping but I had the tracking info, etc. They actually handed my order to FedEx on the 4th of May and I got it on the 19th. Personally I'd order again but only for myself knowing all of the hiccups with shipping. Just make sure you check up on them every once in a while and you'll be fine. Thanks for the Board Games!

Hice un pedido hace mas de un mes, al contactar con ellos dicen que están teniendo problemas con fedex, cosa que suena a escusa, ahora ya no tienen stock del producto que compré y no contestaron mi ultimo mail. Supongo que si vives en USA el trato será distinto, pero si compran desde Europa no se arriesguen, no vale la pena. Poco fiables. I made an order more than a month ago, when I contacted them they said that they where having problems with fedex, which sounds like an excuse, now they no longer have stock of the product I bought and they did not answer my last email. I suppose if you live in the USA the deal will be different, but if you buy from Europe don't risk it, it's not worth it. They are not trustworthy. Edito 12/04/23: no tardaron en contestarme y me confirmaron que ya se había mandado el pedido, pero no se me había notificado correctamente, según el número de seguimiento todo parece en orden, así que corrijo mi nota a 4 estrellas.