Great
Based on 420 reviews
Touchstone Essentials, Inc4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe it’s not too much to ask for your nutritional supplements to meetthe same high standard you want for your food: organic, clean and natural.•••Touchstone Essentials was born in 2012 with a vision of organicgoodness accessible to everyone. Getting the right nutrition is abig part of living to your full potential.•••We comb scientific journals and carefully cultivate formulas thatput healing plants at your fingertips. It’s a difference you can see and feel.•••Our supplements read like a recipe for good health.They're filled with organic fruits and veggies, and never any toxic additives.
Touchstone Essentials, Inc (thegoodinside.com) has 420 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
420 approved reviews, newest moderated first
Erika S.
Order came quickly and was what I expected. Products work well, seeing improvements.
Reply from Touchstone Essentials, IncDec 22, 2025
Hi there, Erika! We're happy to hear you are seeing a difference while taking our products. Please do not hesitate to contact our support team if you have any questions or concerns. Thank you for shopping with us!
Brenda
Very Good experience. This company sends order out and ships fast. they always help when I have to change my order. And the products are high quality and function as well as I expect!
Reply from Touchstone Essentials, IncDec 22, 2025
Hi there, Brenda! We're happy to hear you have had a good experience with our company and are happy with our products! Please, do not hesitate to contact support if you have any questions or concerns. Thank you for shopping with us!
Mozzbo
I've been both a customer and an Affiliate of Touchstone, but I won't be using or promoting their products any longer. The products themselves are comparatively expensive which I assume is because they have to factor in the commission they have to pay to Affiliates promoting their products. There's cheaper equivalent products on the market. I'm not sure how Touchstone are still selling their zeolite drops and sprays for human consumption in the UK and Europe as zeolite is now classed as a 'novel food' and I notice other zeolite brands no longer give dosage information on their labels. The Touchstone website encourages you to 'Autoship' and buy packs of 5 to get the best price which, to most consumers nowadays is not a viable option. With regard to Affiliates, the commission structure makes it difficult to earn money for the majority of Affiliates. For example, as an Affiliate+ (which means you get paid commission on your downline) you have to either introduce 5 new paying customers a month or make personal purchases to the value of 100PV. As an example, buying 5 bottles of their Fulvic Minerals at the best price of £175 would only give you 90PV meaning you wouldn't even qualify after buying 5 months worth of one of their products! You would have to spend further on another product to get an additional 10PV to qualify for that month and have to do the save every month to remain qualified. There is the option of just Affiliate, whereby you do not need to meet any minimums, but you only earn commission from your personally introduced customers, and not from your downline. This defeats the whole purpose of a 'Multi Level' marketing business model and I can't imagine any serious Affiliates being interested in this option. As a Touchstone Customer or Affiliate, you are almost coerced into signing up for an Autoship subscription throughout the checkout process. Even if you choose a 'one-off' purchase, rather than subscription, you are hit with pop-ups and tick boxes throughout the check out process to encourage you to subscribe to auto-ship - not good customer practice. There's more bad practice concerning the Affiliate+ fees. The cost to be an Affiliate+ is $19.95 a year. (in the UK you are billed the UK equivalent). Again there is an 'Auto-Renewal' box, and heres' the catch. Not many people like 'Auto-Renewal' as lots can change in 12 months, however if you fail to tick the Affiliate+ auto-renewal box, in 12 months time you lose your position as Affiliate+ and drop to Affilate - meaning you LOSE your whole downline! Naughty! Touchstone say they send a reminder email, but beware, they don't. On the positive side, Touchstone offer a wide range of products which are tested to contain very low levels of heavy metals and many of their products contain organic ingredients. The pay off is the high price.
Reply from Touchstone Essentials, IncDec 19, 2025
Good morning! Thank you for your purchase and feedback. Touchstone believes it’s not too much to ask for your nutritional supplements to meet the same high standard you want for your food: organic, clean, and natural. This starts with organic practices, which mean fruits and vegetables that are free of herbicides, pesticides, and fungicides. Touchstone uses ingredients that are grown sustainably and gently processed to preserve the goodness within. All formulas are vegetarian friendly, and include plant-based enzymes and probiotics. We are sticklers about quality control and test everything before it ever gets close to the bottle. We select a diverse array of powerful plants that deliver concentrated nutrition in a convenient form. Efficacious, clean nutrition at your fingertips is the goal, and it simply costs more. You have a choice. After using our products, your experience will demonstrate that the extra efforts are worth it. Touchstone Essentials adheres to all guidelines for selling our products in the associated country, we sell where it is legal to do so, which includes the UK and Europe. The website contains offers for opting into the auto-ship subscription, we also have 3 and 5 pack options of some of our products to increase the savings that customers see. You’re by no means required to do so, but the option is there if you’d like it. On the contrary, the 3 and 5 pack options are very popular with our customers and the auto-ship subscription is even more popular. In regards to your comments about the Affiliate + membership and remaining active via the 100PV threshold, this information is provided to Affiliate+ members during sign-up via the terms and conditions and we’ve made it even easier to remain active by introducing the option to have 5 personally enrolled members of your downline as an option, instead of 100PV per month. This is a goal that many Affiliate+ members are easily able to maintain. We don’t coerce anyone into any purchase or program, there are options throughout the checkout process making customers aware of their options and the available upgrades and programs they can opt into, but again, that’s the extent of it, they can opt into these programs, they’re not forced or coerced to do so. Many of our Affiliate+ members opt into the yearly auto-renewal, however, once again, our Affiliate+ policies and procedures covers what happens if you opt out of the yearly renewal. The Affiliate+ program is only available via a yearly membership, so if you opt out of that membership and lose your Affiliate+ status, you’re downgraded to you a standard customer account, this is standard practice with many memberships that require a paid option. Furthermore, we do send quite a few emails out to customers regarding concerns with their accounts, if you haven’t received one of our emails, we’d suggest checking your spam filters and folders. Please let us know if you have any further questions.
Jazz L.
It's been a month haven't noticed any changes
Reply from Touchstone Essentials, IncDec 15, 2025
Good morning, Jazz! We're sorry to hear that you haven't noticed any changes. When using zeolite for the first time, detoxing the initial heavy metal load can take some time. Some folks notice a difference right away, for some, it takes a few weeks, while others never notice a difference (although, some folks notice a difference after they stop taking the product...and realize it was working for them and start taking it again). Not noticing a difference right away or at all doesn't mean the zeolite isn't working; everyone is different and feels different effects from a detox. Pure Body Extra (PBX) zeolite detox spray and Pure Body drops work to remove heavy metals and other toxins from the gut and cells of the body. As heavy metals and toxins are removed, the body can function at an optimal level. Through supporting the immune system, trapping free radicals, and helping to balance the body’s pH, you may find you have improved energy levels, a more restful sleep, improved focus and clarity, and an overall sense of well-being. As a natural mineral supplement, Pure Body Extra (PBX) and Pure Body are not intended to diagnose, treat, cure, or prevent any disease.
Anne
Because I am canadian it would be helpful to have duty and tariffs and shipping paid
Reply from Touchstone Essentials, IncDec 11, 2025
Hello Anne! We appreciate you ordering our products! Currently, when orders are purchased and shipped to Canada, we offer different pricing options, and all fees are included at checkout! Please do not hesitate to contact us if you need anything further, and thank you for shopping with us!
Leslie
I reached out when I received my order because I had some questions, but I never received an answer or the support I needed. Consequently, I proceeded with the first week of using the product, and honestly, I felt extremely ill. After one week of usage, I would say it was not a good experience. It might have gone better with the proper support. I do want to send the product back-this was an expensive detox to get so ill from.
Reply from Touchstone Essentials, IncDec 3, 2025
Hi there, Leslie! Thank you for your feedback. We'd very much like to look into this for you, unfortunately, we would need further information to do so, such as an order number or email address linked to your account. We routinely go through our emails approximately every 3 business days or so, and there's a good chance that your email was responded to, so we'd like to see if we can locate that for you. Most people who use natural zeolite report positive experiences as they detox heavy metals and toxins. Some people may have mild detox effects when they start out. In most cases, reducing the amount of zeolite and increasing water intake will ease those effects. The zeolite Clinoptilolite has been granted GRAS (Generally Recognized As Safe) status by the Food and Drug Administration. Since zeolites will attract water to facilitate the detoxification process, adequate filtered water intake is suggested (8 to 10 glasses a day) to avoid dehydration. If any signs of dehydration do appear (headaches, tiredness), increase your water intake and reduce your zeolite intake for that day. In rare cases, someone may experience a Herxheimer reaction or “healing crisis” whereby you may experience worsening symptoms for a short period before feeling relief. Herxheimer symptoms may include: Headache, Nausea, Upset Stomach, Brain Fog and Fatigue. However, because the zeolite clinoptilolite captures and holds heavy metals and toxins within its crystalline structure, a detox reaction is less likely to occur, since the toxins do not come in contact with the body’s systems as they are removed. This makes zeolite a far more gentle and preferred detoxification method compared to any other method. EDIT: After speaking with you via email and being able to locate your account, our records indicate that a response was sent to your original email on November 3rd at 3:33pm. We do apologize if you didn't receive this response (it could have been caught in your spam filter or spam folder), but we do see that a response was sent within a reasonable timeframe from your original email.
Beatrice P.
A complete scam of a company. I never received my package, which they confirmed themselves, but somehow almost two years later I am still waiting for my refund of almost 700 euro. Now, they seem to have blocked me as I am not receiving their automated email response.
Reply from Touchstone Essentials, IncNov 28, 2025
Dear Joanne, We’re truly sorry to hear that your experience with us didn’t meet your expectations. We understand how frustrating this must have been, and we want to ensure we make it right. On January 5, 2024, we confirmed that your order had been returned to us. At that time, we requested that you verify your shipping address so we could send out a replacement because you requested a replacement to be sent to you. Unfortunately, we didn’t receive an update from you, which led to the closure of the issue on our end. In retrospect, we should have followed up with you, and we sincerely apologize for this oversight. To clarify, we have not blocked your account. We did receive your email sent on Sunday, November 23, 2025, but as we are closed on weekends and experienced a higher-than-usual volume of emails due to our Black Friday sales, our response was delayed. We have since replied to your inquiry with a resolution. If you haven’t received our response yet, we kindly ask that you check your spam or junk folder, as sometimes emails can be mistakenly filtered there. We greatly appreciate your understanding, and we’re here to assist you further. Please don’t hesitate to reach out if you need anything else.
Lauri-May S.
excellent product! its the second time ive ordered and will definitly be doing so again!
Reply from Touchstone Essentials, IncNov 18, 2025
Hi Lauri! Thank you for your review and thank you for choosing our products! Do not hesitate to contact support if you have any questions.
