Great
Based on 420 reviews
Touchstone Essentials, Inc4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe it’s not too much to ask for your nutritional supplements to meetthe same high standard you want for your food: organic, clean and natural.•••Touchstone Essentials was born in 2012 with a vision of organicgoodness accessible to everyone. Getting the right nutrition is abig part of living to your full potential.•••We comb scientific journals and carefully cultivate formulas thatput healing plants at your fingertips. It’s a difference you can see and feel.•••Our supplements read like a recipe for good health.They're filled with organic fruits and veggies, and never any toxic additives.
Touchstone Essentials, Inc (thegoodinside.com) has 420 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
420 approved reviews, newest moderated first
David Christian T.
The products are good and working. The endorsement of Dr. Sherri Tenpenny also important to me because I believe and trust her by and through faith in Lord Jesus Christ and Holy God our Father.
Reply from Touchstone Essentials, IncApr 4, 2025
Hi there, David! Thank you for your purchase and feedback! We're glad to hear that your experience has been a positive one! Please let us know if you have any questions!
Patrick V.
Very easy to understand the product, the purchase was also a breeze and when I had to cancel for financial reason, it was not made difficult to do so. Once I have enough money I will be buying again. P.S I did receive the product.
Reply from Touchstone Essentials, IncApr 3, 2025
Hi there, Patrick! Thank you for your purchase and feedback! We're glad to hear that your experience was a positive one! Please let us know if you have any questions or concerns!
LiveMusicLarbar
I'm happy with the purchase. I received the follow up order too quick and didn't need it but that is my fault. I won't need my next shipment and will cancel my subscription at some point as I don't need forever heavy metal detox. For not I have extended the next shipment date, I may just keep extending until I feel I need or not. I will be ordering the parasite cleanse after finishing the metal detox.
Reply from Touchstone Essentials, IncApr 2, 2025
Hi there! Thank you for your purchase and feedback! Please let us know if there's anything we can assist you with on our side, it appears that you've already taken care of everything mentioned above!
Li
easy set up!
Reply from Touchstone Essentials, IncApr 1, 2025
Hi there, Li! Thank you for your purchase and feedback! We're glad to hear that your experience has been a good one! Please let us know if you have any further questions or concerns!
Sarah I.
We love your products and the packaging is consistently excellent!
Reply from Touchstone Essentials, IncApr 1, 2025
Hi there, Sarah! Thank you for your purchase and feedback! We're glad to hear that your experience has been a good one! Please let us know if you have any further questions or concerns!
Teresa
I am grateful for the prompt and excellent service when my order was broken during shipping! Thank you!
Reply from Touchstone Essentials, IncMar 28, 2025
Hi Teresa! We're happy to hear our support team was able to help resolve this issue! Do not hesitate to contact support if you have any questions or concerns. Thank you for shopping with us!
Nic
I ordered the Parasheild (3 bottles) after watching an Instagram video from "Ginger Kate" Then I was emailed by Touchstone Essentials saying they were out of stock so I decided to cancel my order. The website shows that the products were cancelled but Touchstone has still taken the full payment out of my bank account. I have emailed and emailed them with no response. I have tried calling the company after 9 am but no one ever picks up the phone! Just a recorded message saying "You reached us after hours!" So they have taken my money even though I cancelled the order, on the 13th of March 2025, with proof of cancellation on their website. This company have terrible customer service, they have taken my money and will not respond to me and I want me refund! We have rights under the Consumer Rights Act 2015. Be very careful if you ever order anything from them! I am so upset that they have not refunded me!
Reply from Touchstone Essentials, IncMar 26, 2025
Hi Nicola! We sincerely apologize for any frustration we may have caused. Our business hours are Monday to Thursday from 9 AM to 6 PM ET, and Friday from 9 AM to 5 PM ET. We apologize for the delay in responding to your email. Supports typical response time is 1-2 business days, and we see that your initial email was sent on Monday. Since today is Wednesday, it falls within our expected timeframe, and we are actively addressing your inquiry. We understand you mentioned calling after 9 AM in your review, but did not specify the time zone. Please note that we are about 5 hours behind your time zone, so if your call was made during your local time, it's likely that it would have been outside of our operating hours. After reviewing your account, it looks like the voided order didn't refund properly. It was processed; however, the system didn't push it through for completion, and we have corrected this, and you will see a refund for the order that was placed on March 13th in your bank/card account in 7-10 business days. Your happiness is important to us, and we are here to assist you further if needed. Do not hesitate to contact support.
Rockstarjax
Thank you, I enjoy the product. I feel that it has been helping me to feel more active and less sleepy.
Reply from Touchstone Essentials, IncMar 24, 2025
Hi there! Thank you for choosing our products! We're happy to hear you are enjoying the results you are feeling. Do not hesitate to contact support if you have any questions or concerns.
