Excellent
Based on 377 reviews
TheGuarantors4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TheGuarantors helps renters get approved for the home of their choice, even when they don't meet traditional screening requirements. Our Lease Guarantee insurance solutions provide property owners and operators with financial protection against renter default, giving them confidence to approve more renters without added risk.Our application is free, 100% online, and takes 90 seconds to complete. Today, our solutions are available in 4M+ rental units nationwide and more than 400,000 families live in homes they may not have been approved for without TheGuarantors.We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.
TheGuarantors (theguarantors.com) has 377 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
377 approved reviews, newest moderated first
Charlotte
I was referred to The Guarantor by the apartment complex. I had a few bumps in my way for getting approved. Once my information was sent to Guarantor from there everything was handled,and completely finished within minutes. Nothing has never been so easy in my life. I highly recommend Guarantor to anyone who is trying to rent,and having a problem getting the apartment of your dream. Thanks again Guarantor. Charlotte
Vv
Overall this was the most seamless process and it gave me an answer right away! The entire process of moving made me anxious but the property managers to the guarantors made it very easy, as well as possible to move in to a beautiful home! Would highly recommend!
Camari
My experience was great because the process was easy smooth and simple!
Tom in N.
I didn’t realize using TheGuarantors meant I didn’t have to pay a security deposit. So there was no increase in move-in cost. Their team was incredibly accessible and available to help at every step with building management.
Marisa
Easy process
Karla V.
They approved a policy then got an email from Frank the senior director telling his team not to approve because they no longer cover deposit over 1 months rent. But what’s the point of them charging client 1 months rent as deposit if client will need to pay for any damages on top of the already fee. Might as well charge client the normal deposit then
Reply from TheGuarantorsApr 24, 2026
Hi Karla, We’re sorry to hear about your experience and appreciate you sharing this feedback. To clarify, we do still offer more than one month of total protection through our Lease Guarantee product, which includes both Rent Coverage and Deposit Coverage. The Deposit Coverage portion is capped at 1 month’s rent, which aligns with standard security deposit practices, while Rent Coverage can extend beyond that. Deposit Coverage is intended to replace a traditional cash deposit with a smaller, non-refundable premium. Renters remain responsible for any move-out costs, just as they would with a standard deposit, while the coverage ensures landlords are protected up to the agreed amount. We understand this structure may not meet every need, especially when higher deposit-specific coverage is preferred, and we’re always happy to work together within these guidelines.
Carlotta
They didn’t even know this existed the leasing agent where I stayed made this process, reaching out to you guys very easy. It was a little misunderstanding when it got to the lease with additional fees, but other than that, this was helpful.
Anna O.
It was quick ad easy!
