Happy HowlReviews of thehappyhowl.com

Our dog loves the foodand I’m so grateful I don’t have to thaw it out. So hard when I would forget to pull more dog food out for her the night before. Great quality and price!

Service is great but my dog doesn’t like the turkey this last delivery.

The lady was very helpful and did my order.

My dog’s coat is so shiny and soft now! I even mentioned how I lost my long spoon and they quickly jumped on adding another spoon to my next shipment! Highly recommend this company!

fast response to my order request and love the fact it is shelf stable and so easy to pack when traveling.

I changed the human-grade dog food I was feeding my chihuahua to Happy Howl because of the reasonable price, convenience of storing the little boxes, and shelf life. I didn't know if my little RICO would like it or not. I gambled. Let's just say he inhaled it! No complaints. He's been on it for months now. I am satisfied that he is happy. My subscription comes on time every month, via a safe carrier, and I like that I'm always reminded my order is due up. Happy Howl is a winner

My dogs would not eat it

My experience with this company has been extremely disappointing. I canceled my subscription months ago, yet an order was suddenly processed and charged without my authorization. When I reached out, I was told the subscription had only been “paused,” even though I am certain I canceled it. The company claims they provide a full 48‑hour notice before processing an order, but the notification I received was only 36 hours before the charge. When I pointed out the exact timestamps from my email, the company dismissed my concern and later provided different timestamps from their internal system that did not match what I actually received. Instead of addressing the discrepancy, they repeatedly hid behind policy and refused to acknowledge that their own notification window was not met. Communication felt dismissive, unhelpful, and at times evasive. Once I presented the timeline showing they did not follow their own stated policy, responses stopped entirely until I received a generic survey email. At no point did they take responsibility or offer a reasonable solution. I had originally cancelled this dog food because my dogs stopped eating the food, literally would walk up to the bowl take a sniff and walk away, the a big sign that there is something not right with this dog food. Based on my experience, I do not feel this company is transparent or customer‑focused. I would strongly recommend that anyone considering their service double‑check all subscription settings and be cautious, as my situation showed that their policies are not always applied consistently or fairly.