Reply from The Health Institute With Dr. Josh AxeSep 30, 2026
Hi Malory,
Thank you for taking the time to share such a detailed and thoughtful review. We’re grateful to hear that you found value in the program, especially the education, nutrition guidance, recipes, and the support of having your husband alongside you throughout the experience.
We also appreciate your honest feedback about your experience with your practitioner. We understand that you expected more frequent communication, involvement, and continuity throughout the program, and we’re sorry that the level of support did not align with those expectations. Your comments about communication, scheduling, and your experience asking questions about upcoming phases are valuable, and we’ll be sure to share that feedback with our team.
We also appreciate your feedback regarding the overall cost of the program, groceries, supplements, protein powder, and the time involved in meal preparation. We understand that these are important considerations when deciding whether a program is the right fit, and we’re grateful that you took the time to explain what you found challenging.
Most importantly, congratulations on completing a program that you described as challenging. We’re glad you found educational resources and practical tools that you plan to carry forward, and we appreciate your willingness to share both what worked well and where you believe there are opportunities for improvement.
Thank you again for being part of The Health Institute and for sharing your experience with others.
With respect,
The Health Institute Team