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The Hookah Lab Reviews | Read Customer Reviews of thehookahlab.com

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The Hookah Lab

The Hookah LabReviews of thehookahlab.com

Smoking & Tobacco

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4.4

Great

Based on 358 reviews

The Hookah Lab4.4

Reviews358 About Contact

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Rating breakdown

5 star79%
4 star5%
3 star1%
2 star3%
1 star11%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About The Hookah Lab

Established in 2019, The Hookah Lab is one of America's premier online hookah stores that offers an industry-leading selection of hookahs, hookah flavors, natural coals, and accessories. Our knowledgeable customer service crew is always ready to help and to ensure you have a pleasant shopping experience. In our hookah shop, you can find all your favorite shisha tobacco flavors and accessories for your hookah in one location.

The Hookah Lab (thehookahlab.com) has 358 customer reviews on Folks Told, with an average rating of 4.4 out of 5.

Also known as: thehookahlab.com
Website: thehookahlab.com
Category: Smoking & Tobacco
Listed on Folks Told: 2026

Contact & location

(305) 707-7880
thehookahlab.com
hello@thehookahlab.com

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 54% of reviews.
Most recent review: October 2026.

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The Hookah Lab reviews

358 approved reviews, newest moderated first

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Caleb M. S.
Apr 11, 2023
All around great service.
Great inventory to select products from. Very reasonably priced. Shipping was fast & all items arrived undamaged.
Report
Codi
Apr 7, 2023
Bad Overall Experience
Bad website experience, "restocking fee" for unopened items that would literally fit in one hand + charging me for shipping. Would rather smoke the shisha I don't care for that was purchased on accident than do business with The Hookah Lab ever again.
Report
Isaiah P.
Apr 6, 2023
I love the quickness and the discounts…
I love the quickness and the discounts it keeps me coming back thank you
Report
Munni
Mar 28, 2023
Love the flavors and amazing service!
Love the flavors and amazing service!
Report
Amer
Mar 7, 2023
The customer service is not good
The customer service is not good as their shipping service. They barely respond to their customer.
Report
Kierre C.
Mar 4, 2023
Love the selection and the site
Love the selection and the site. The main problem is contacting the management. My login doesn’t work/resetting the password doesn’t work and I can’t change the selection of flavor that gets delivered to me and can’t cancel it either becuase I can’t access the site via my account.
Report
Jozef M.
Mar 3, 2023
Great Company
Easy to order, quick to arrive and no problems!
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Paul G.
Feb 9, 2023
Got it quick .
Got it quick .
Report

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