Excellent
Based on 4,236 reviews
The iFISH Store4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
4,236 approved reviews, newest moderated first
Jonathan S.
Ifishstore was great to work with. Very responsive, quick turn around, and all fish arrived happy and healthy. Would definitely recommend and use them in the future!
Reply from The iFISH StoreSep 16, 2025
Hi Jonathan; Thanks so much for giving us a try! We’re happy to hear everything went smoothly and your African Cichlids arrived healthy. Can’t wait to help you out again in the future!
DIANA G.
Excellent customer service. Healthy and beautiful fishes.
Reply from The iFISH StoreSep 16, 2025
Hi Diana; Thank you so much for your kind words and for your second order! We’re glad you’re happy with our service and that your Discus arrived healthy and are showing their distinctive colors and markings. We truly appreciate your continued trust!
bryant Davis J.
Healthy fish would recommend buying from them
Reply from The iFISH StoreSep 15, 2025
Hi Bryant; Awesome to hear your Cichlids are healthy and doing well! Thanks for trusting us again—we appreciate your recommendation.
William L.
as always, package was well packed and delivered. All fish in good condition.
Reply from The iFISH StoreSep 15, 2025
Hi William; Thank you so much for your continued support! We’re really glad that your African Cichlids arrived safely and in great condition. We appreciate your trust in us and look forward to serving you again!
Meg F.
I was hesitant to order fish online but I couldn’t find them locally. We ordered 2 red tail catfish from the iFish store and they arrived within 24 hours of being shipped, alive! They were packaged very well with detailed instructions on how to transition them into their new home. We’ve had them for about a month and they are thriving. I will not hesitate ordering from them again if the need arises!
Reply from The iFISH StoreSep 13, 2025
Hi Meg; Thank you so much for sharing your experience! We completely understand the hesitation with ordering fish online, and we’re thrilled to hear your red tail catfish arrived safe, healthy, and are thriving in their new home. It’s wonderful to know the care we put into packaging and instructions made the transition smooth for you. We truly appreciate your trust in us and look forward to being here whenever you’re ready for your next addition.
gary K.
Great service, prompt delivery and quality fish being their true size of fish ordered. Highly recommend
Reply from The iFISH StoreSep 12, 2025
Hi Gary; We love seeing your name pop up again—thank you for trusting us with your fish orders! So glad the fish and service continue to hit the mark. Your recommendation means the a lot to us!
Judson T.
They are supposed to quarantine their fish to make sure they’re free of any disease. Ich is one of the most common diseases that is very difficult to get rid of once you have purchased a fish that has it and introduced it to your tank. I purchased a variety of fish and specifically the silver dollars that I purchased had this disease and introduced it to my tank and I lost some fish that I’ve had for almost 2 years as a total of seven fish plus all of the silver dollars I sent pictures I did everything I was supposed to do. My tank is absolutely beautiful my water levels, etc. are perfect and they were not willing to do anything to help. I clearly sent pictures of the host fish that had it after I pulled him out and put him in a hospital tank, but by then it was too late. As a follow up at my original review, they have refunded me accordingly and I do want to explicitly say that I use double Fluval 407 filtration systems with very light charcoal to not interfere with medication‘s etc.. I also have two UV filters which cover each of those systems all on a 125 gallon tank as I’m sure you can understand it is really odd to me that out of all the fish that I introduced from their store, which I will say are beautiful fish, and exactly what I wanted the silver dollar one specifically was the first to have a massive outbreak and then subsequently the other one’s got it. What is interesting as my other fish showed no signs of ICH, but they passed away. I’m sure everyone can understand my frustration because I have invested a lot of money in time and effort into maintaining a beautiful aquarium and a beautiful ecosystem of top metal and bottom feeders, adequate pH at 7.0, special phosphate, filtration, ammonia, filtration, nitrate filtration. I typically add a product called ICHX whenever I add a new fish just to be on the safe side so as you can imagine this wasn’t a simple throw the fish in the tank and wish for the best so I hope enthusiast out there can understand my frustration. I have determined that going forward. I have already set up a Hospital tank that when I order fish, I am going to make sure they are in that tank isolated for at least four days before adding them to my tank just to be on the safe side, I wish there was a way to share a picture of my aquarium here but apparently there’s not.
Reply from The iFISH StoreSep 10, 2025
Hi Judson; Thank you for taking the time to share such a detailed description of your setup with us and the care you give your fish via email. It’s clear you’re very dedicated and experienced, and we completely understand how upsetting it can be when an issue arises in an aquarium. At this time, our silver dollar fish—and all other fish currently in our tanks—show no visible signs of ich. We closely monitor our fish daily, and there have been no recent outbreaks at our facility. Our filtration system includes a 300-watt UV light to help prevent bacteria and parasites, and we check water parameters weekly. It’s important to note that ich can sometimes exist in an aquarium without obvious symptoms. Outbreaks can occur when new fish are added, especially if there’s any stress or change in water conditions. Even healthy-looking fish can occasionally trigger an outbreak if ich or its spores were already present but inactive. Silver dollar fish are particularly sensitive to stress and environmental changes, which can make them more susceptible to ich. Considering this, and since our fish were healthy at the time of shipment, it’s possible that the outbreak in your tank may have been related to pre-existing conditions or dormant ich already in your established aquarium. As you know, pinpointing the exact source of ich is often very difficult. Because of this, we aren’t able to take responsibility for losses in established aquariums. That said, we truly value you as a customer and want to work toward a positive resolution. As a gesture of goodwill, we’ve issued a refund of $33.56 for your silver dollar fish. Please don’t hesitate to reach out with any questions or concerns in the future—we’re always happy to help and provide guidance to keep your fish healthy.
Eric
This is not my first order from this company the fish are great quality healthy and arrive very quickly the customer service is excellent I will continue to buy fish from the ifish store if your not your missing out
Reply from The iFISH StoreSep 10, 2025
Hi Eric; Thanks so much for ordering with us again! We’re really glad to hear your fish have been arriving healthy and that you’re happy with the service. It means a lot to have loyal customers like you—we’ll keep working hard to make sure every order is just as great!
