Excellent
Based on 4,236 reviews
The iFISH Store4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
4,236 approved reviews, newest moderated first
Jeremy H.
Fast shipping, professional packaging to help the fish make it safely to their destination. Healthy fish
Reply from The iFISH StoreJan 28, 2024
Thank you for your business and the review, Jeremy! Glad to hear your African Cichlids shipped well and hope they are thriving!
Gary H.
Great experience with the store. All the fish arrived healthy. And tracking was a good help to let know when they were going arrive at my home. Good to see they had heat packs to keep the fish safe from freezing weather.
Reply from The iFISH StoreJan 28, 2024
Hi Gary; Thanks for the great review! So glad to hear that your African Cichlids arrived healthy and well after their trip through that freezing weather! Please feel free to contact us if we can be of any further assistance.
William M.
Ordered a number of 2 inch haps and peacock african cichlids. I have to say, they arrived healthy and nearly all as colorful as I had hoped. There are a few that haven't yet colored out but I expect them to as they grow. But they are happy and healthy.
Reply from The iFISH StoreJan 25, 2024
Hi Bill; Thanks for providing a review! We're glad you're pleased with your Haps and Peacock African Cichlids. And you're right, their coloring and markings will intensify as they grow since they are still at the juvenile stage. Enjoy! And if we can be of any further assistance, please feel free to contact us!
Michael L.
Great packaging, fish survived during shipment and all still alive and looking beautiful.
Reply from The iFISH StoreJan 25, 2024
Hi Michael; Glad to hear your Cichlids and Catfish had a good trip and are doing well! Thanks for taking the time to provide a review. We appreciate the review and your business!
Tracy T.
Great customer service!!! Shipping is expensive and takes awhile. Overall they go above and beyond to ensure your fish arrive healthy and alive which they did. I purchased 5 different Koi fish and arrived alive, healthy and thriving in their new home. My guest always con and admire our tank and compliment our fish. I will highly recommend and would purchase again.
Reply from The iFISH StoreJan 25, 2024
Hello Tracy, Thanks for providing that awesome review! We're happy to hear the Koi had a safe trip to their new home! And it sure sounds like they're thriving and have plenty of admirers. Enjoy!
Amanda W.
Our blue lobster was delivered quickly and healthy. We are so happy with our new addition!!
Reply from The iFISH StoreJan 25, 2024
Hi Amanda; We're so happy you love your Blue Lobster! They are one of our top sellers and make any tank more colorful and interesting. Thanks so much for the review and your purchase. Enjoy!
Raymond S.
I purchased 3 thunder line royal plecos, they were like 1 1/2” or so, yes small babies, but I knew that, Valerie over there sent me a message that they had they as little ones, they arrived great , but one in 3 different tanks, these things now are like 4 1/2 to 5” now, I had them maybe 5 weeks, beautiful plecos too, I placed each one in tanks I’m power feeding for my tank build latter, couldn’t be happier, they’re great over there, from stock to your door, Valerie is the best, Thanks again Raymond Simental
Reply from The iFISH StoreJan 25, 2024
Hi Raymond; Wow! Good job on stimulating the growth spurt in your plecos! We appreciate the kind words and we think Valerie is the best, too! Thank you and if we can ever be of any further assistance, you know how to reach us!
Dr. J.
All the fish died after three days.
Reply from The iFISH StoreJan 24, 2024
Hello Bernard; You had purchased 13 juvenile African Cichlids and hearing they all perished in 3 days typically points to one catastrophic problem. We have so many questions since you didn’t alert us to any problems after you received your shipment. We highly recommend that all of our customers contact us immediately at the first sign of any health issues after they receive and/or acclimate their new fish. The juveniles you received were in our stock inventory in treated tanks and then placed in quarantine prior to shipping. They were visually inspected prior to and after quarantine and as they were being packed for shipment. We show no operational notes of visible issues with this batch. Had you notified us, we would have started working with you to determine the root cause, including an assessment of how they visibly looked and behaved upon arrival, your acclimation process, the tank parameters, tank size and tank mates. We potentially could have identified the cause and a solution. We’re sorry this was your experience with us and wish you had notified us immediately so we could have had the opportunity to work with you on this.
