Automated Cleaning Business LLCReviews of thejanitorialentrepreneur.com

Reply from Automated Cleaning Business LLCJun 26, 2025

Hey Christina, Thank you for sharing your experience and for taking the time to provide this feedback. We’re truly sorry to hear that you felt unheard or unsupported, and we deeply value you as a client. We’d like to clarify a few key points, as it appears there may be some misunderstanding about the structure and offerings of our programs. The additional $4,000 you were asked to consider was for the Elite Coaching program, which includes advanced features beyond those available in the Accelerator program. This is an optional upgrade for those seeking a more intensive, personalized experience, and it was presented as such — never as a requirement. Importantly, even in the Accelerator program, we do answer advanced questions across all available platforms, including Skool. The Slack channel is simply an added resource for more direct, personalized coaching — but rest assured, advanced questions can be, and are, fully addressed within the standard program as well. It’s worth mentioning that the Accelerator program is designed as a group coaching experience, whereas the optional Elite offer provides a more personalized experience. Similarly, the Battle Plan Call is included in every coaching program we offer, regardless of whether someone chooses the Elite upgrade. This call is always available as soon as a client joins the program, to help set a clear plan for their business and design a roadmap for their growth. We’ve reviewed our records and couldn’t find a request from you for the Battle Plan Call. The steps for booking this call are clearly shared with all students in both the Accelerator and Elite programs, and we want to make sure you have every opportunity to benefit from this valuable resource. We also want to clarify an important point about the timeline. You joined the Accelerator program three days before the Elite Offer was introduced — and this happened before the person you spoke with was informed about the new offer. It was never her intention to misrepresent the program offering or mislead you. Her simple lack of knowledge of the new offer fueled your confusion and for that we apologize. In your review, you expressed concern about an upsell, stating that you had been told during your call that there would be no upsell and that the program was appropriate for advanced needs. As originally stated on your sales call, we work with a diverse range of students, from complete newcomers to seasoned business owners, and we tailor our approach based on each person’s stated needs and objectives. In your case, we noticed a shift between the needs expressed before enrollment and the requests made after joining, and that shift came right around the time the Elite Offer was introduced. This made it challenging for us to align and provide the best support possible. Had we been made aware of this shift earlier, we would have worked closely with you to adjust your experience and to help you achieve the exact outcomes you were looking for in the Accelerator program. Please understand that it was never our intention for you to feel unheard or misled. Our goal has always been to support your growth, regardless of the program level you chose. We remain committed to that mission, and we’re here to help clarify any lingering questions you might have. Thank you again for sharing your thoughts. We genuinely care about your success and wish you the best of luck with your cleaning business! With gratitude and support, Maria Automated Cleaning Business

Reply from Automated Cleaning Business LLCSep 4, 2024

Hey Gabe, Thank you for your thoughtful review of your experience while working with ACB. We genuinely appreciate your kind words about our community and respect your perspective. However we are both disappointed and surprised to hear that you regret your decision to join. ACB has been dedicated to helping aspiring entrepreneurs start, grow, and automate their cleaning businesses for the past 4 years. We’ve successfully coached hundreds of students in the US, Canada, Australia, and Europe. All from varying demographics - metropolitan, suburban, and rural areas. Overall, the students who have realized the greatest results with our program (regardless of the area they live in) always fully dove in to the 3 C’s of our mentorship - course, community, and coaching. We understand that you were dissatisfied with the list that was prepared for you by our team, and for that we extend our sincerest apologies. We definitely know how frustrating it is to invest time and resources to a marketing strategy and it not create the results you’re looking for. However, had we been made aware of your dissatisfaction with the list earlier, we would’ve explored different solutions together to ensure you started to reap the results you were looking for. After our discussion last month, it was found that of the 6 months you invested in for this program, you only participated in implementing our processes for 2 months. Unfortunately by the time you reached out to express your concerns, the decision to step away from your business had already been made. Giving us no opportunity to help you navigate the troubles you were having getting your business off the ground (like we eagerly do with all of our other students who utilize the coaching offered in our mentorship). Our goal has always been to help you succeed, and we were ready, willing, and eager to do so every step of the way. We just were never given the chance. Our commitment to our clients and their success remains strong. Although we feel as if we came through on the deliverables of the program you invested in, we take all feedback very seriously and as an opportunity to make student experiences better. We sincerely wish things had worked out different and that we could’ve had the opportunity to work closer with you and your partner. We wish you both all the best in your future endeavors. Best Regards, Maria