Sergio R.
Monica went above and beyond to provide…
Monica went above and beyond to provide prompt and excellent service ; specifically, during the holiday break.

Average
Based on 404 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ladders, Inc. is a United States-based company providing career news, advice, and tools and an online job search service. Their search service only lists vetted job offers with annual salaries of $100,000 or more.
Ladders (theladders.com) has 404 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
Showing 174 reviews with 5 stars · Clear filters
Sergio R.
Monica went above and beyond to provide prompt and excellent service ; specifically, during the holiday break.
Candace H.
Charlyne was extremely professional, astute, and courteous, and works to provide a solution for my issue, in a very timely and satisfactory manner.
Jeff W.
Charlyne was very helpful in finding resolution to my issue quickly!
Virgilio G.
quick, decisive, and to the point. first-class customer service
Mike A.
Jehna listened to my issue and we found out there was an error in the system. This great follow up not only assisted me, but countless others who might have encountered the same issue, but either would not report it or not notice it. Regardless, her actions saved your company from losing business by taking care of the client and taking note for your system to be fixed to minimize client churn. Well done!
Carrie
Excellent customer service with a quick, favorable response to my issue. Very impressed!
Tamara R.
My membership to Ladders has been exceptionally beneficial. That said, I cannot say enough about their excellent customer service. Even when cancelling my membership they were professional and helpful. Thanks for all your help Monica!
Barry
I've been a paid subscriber for TheLadders for a while now. Their services are perfect for me, especially the Apply4Me feature. I've looked at their competitors and no one else comes close. And their customer service cannot be beat. Very responsive and excellent at solving concerns.