Excellent
Based on 800 reviews
The Monitoring Center4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther
The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 631 reviews with 5 stars · Clear filters
JIM B.
Jose the tech was very knowlegeable and was happy Installer code available,which reduced install time of phone number and account code
Reply from The Monitoring CenterJan 13, 2022
Thank you Jim!! Welcome on board!!
SUCHITRA S.
Good Work. Just need to get re-scheduled which was unexpected. But the technician was very good, explained everything good.
Reply from The Monitoring CenterJan 12, 2022
Thank you Suchitra!! Welcome on Board!!
TEOFILO
just installed the service about a week ago so far feel good about it actually it went off something burned in the stove monotoring center contacted me right away.
Reply from The Monitoring CenterJan 12, 2022
Thank you!! At your service :)
Whitby R.
I'm very pleased so far. And the installer was qualified and very polite to deal with!! Took 3 hours to install due to multiple issues with Rogers Ignite/Rogers home phone (Rogers doesn't tell u how Ignite changes the phone system! Ignite installers had disconnected older security system without me knowing). 100% better than my previous security company, which had appalling customer service.
Reply from The Monitoring CenterJan 12, 2022
Thank you so much!! We hope to continue delivering the best customer service possible!
Valued C.
Excellent in every way.
Reply from The Monitoring CenterJan 12, 2022
Thank you!!!
Gary & Marilyn R.
The Monitoring Center were very good to deal with, from my first initial contact to the tech coming to checkout our system, program it for the new call out number, and complete the paperwork. My first contact was the website where it allowed me to see that our existing security system is one that is supported by the Monitoring Center. That was very helpful. After this I was able to talk to a live rep who was very helpful and clear on the particulars of the service and pricing and setup steps involved. She made an appointment for the tech visit. The tech came on schedule, was excellent and very efficient and took the time to explain what he was doing. He even verified that every sensor is working. A couple of days later I intentionally let the alarm go off to test the system. The Monitoring Center called quickly and I had them check our callout list and everything was setup correctly. So they have been very good to deal with from start to finish. Everything was setup right the first time. Very impressed with their service and support.
Reply from The Monitoring CenterJan 12, 2022
Thank you so much for your positive comments and welcome on board!!!
Esther J.
First time turning on alarm and forgot I had armed, opened my door and didn't even have enough time to login before I received a call. Quick response, I'm very happy so far.
Reply from The Monitoring CenterJan 12, 2022
Thank you Esther!! We look forward to servicing your security needs!
CAROL T.
Courteous, helpful technician. Arrived exactly on time. He completed the installation quickly and efficiently.
Reply from The Monitoring CenterJan 12, 2022
Thank you Carol!!!
