Excellent
Based on 800 reviews
The Monitoring Center4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther
The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 631 reviews with 5 stars · Clear filters
RR
Very easy to convert from TELUS (ADT). The tech (Adam) was professional and knew how to test the system. He also knew how to fix an issue that my previous provider couldn't diagnose. Excellent service - I wish I had switched earlier!
Reply from The Monitoring CenterFeb 12, 2024
Thank you Rick!! Welcome on Board!!
bil
The installer was knowledgeable,courteous and willing to answer any questions we had. The second person I spoke with on the telephone to order your service helped out and installed our service in just a few days. The first person I spoke with was extremely cavalier and could not have cared less about my circumstances. My initial call to order your service had me signed up and transferred me to your installation department where my order was quickly canceled because I required the service sooner than the installer had booked me for. Had I not called back the next day and spoken to a more moderate customer service representative, I would now be with a different company. I have been with your company when I previously lived in Canada and knew that one bad apple didn't color the entire company. So I'm back and happy about it.
Reply from The Monitoring CenterFeb 12, 2024
Welcome Back William!!
GEOFFREY B.
Great gb no problesm
Reply from The Monitoring CenterFeb 10, 2024
Thank you Geoffrey!!
GENE L.
Everything was straight forward. The technician who performed the work was TOP SHELF.
Reply from The Monitoring CenterFeb 10, 2024
Thank you Gene!!
MIKE D.
I heard my wife talking to the lady she contacted at the Monitoring Center. She seemed very nice and very informative about the service. The tech Jose told us about the instalation and did a quick nice job. He was also very nice and a good represenative of your company
Reply from The Monitoring CenterFeb 5, 2024
Thankyou Mike!! Welcome on board!!
steven M.
expertise, excellent service
Reply from The Monitoring CenterFeb 5, 2024
Thank you Steven!!
WASAA G.
Fast & clear service
Reply from The Monitoring CenterFeb 5, 2024
Thank you!
MIKE H.
Transition was smooth. Tech was polite and went out if his way to fix an issue at our home. Knowledgable!
Reply from The Monitoring CenterFeb 5, 2024
Thank you Mike!! We appreciate your positive feedback!!
