TheNoteBags Reviews | Read Customer Reviews of thenotebags.com

TheNoteBags Reviews | Read Customer Reviews of thenotebags.com

TheNoteBags reviews

643 approved reviews, newest moderated first

Brenda S.
Sep 2, 2023
Arrived later than expected, but it's really wonderful!
Arrived about 10 days later than expected (it was coming from China to the U.S.), but it my friend absolutely loves it! I will order from them again - I just won't be in a hurry to get it, since these wonderful people can't control the delivery services.
Reply from TheNoteBagsSep 4, 2023
We appreciate your patience, Brenda! Shipping times can be a bit unpredictable, especially for international orders. However, we're thrilled to hear that your friend absolutely loves their bag. Your understanding and kind words mean a lot to us. Should you decide to order again, please know we're here to make the experience as wonderful as possible. 😊👜🌍
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Michelle Renee L.
Sep 1, 2023
I got my bag and I love it
I got my bag and I love it! I am already using it🥰
Reply from TheNoteBagsSep 1, 2023
That's fantastic, Michelle! We're thrilled to hear that you received your bag and are already putting it to good use. If you ever need another one or have any questions, feel free to reach out. Enjoy your new bag! 🥰👜
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Diane T.
Sep 1, 2023
Great communication from company
Great communication from company. And the end product was fantastic. I brought it as a gift and my granddaughter was overjoyed to receive it. Definitely will recommend this company to my family and friends 😃
Reply from TheNoteBagsSep 1, 2023
Thank you Diane for your wonderful review! We're delighted to hear that you had a great experience with our company and that your granddaughter loved her gift. Your recommendation means a lot to us, and we look forward to serving you, your family, and friends in the future. If you ever need anything else, feel free to reach out. 😃🎁🌟
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Myriam A. Kulkens P.
Aug 29, 2023
I got the small bag and it's roomy
I got the small bag and it's roomy. Both the bag and matching wallet are beautiful, well made, and premium quality. Customer service is exceptional and very, very prompt! I highly recommend.
Reply from TheNoteBagsAug 30, 2023
Thank you for your glowing review, Myriam! We're thrilled to hear that you're enjoying your small bag and matching wallet. Your kind words about our products and customer service mean a lot to us. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. Happy carrying and thank you for recommending us! 🌟👜🎉
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Penny B.
Aug 29, 2023
I bought the large bag and the zippered…
I bought the large bag and the zippered clutch. Both are beautiful, quality seems very high. Shipping was a little longer than anticipated but customer service was very responsive and helpful.
Reply from TheNoteBagsAug 30, 2023
Thank you for your wonderful review, Penny! We're delighted that you're satisfied with both your large bag and zippered clutch. We appreciate your understanding about the shipping duration, and we're glad our customer service team could assist you. If you have any more feedback or need further assistance in the future, don't hesitate to get in touch. Enjoy your new items! 🌟👜🛍️
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Cynthia C.
Aug 29, 2023
Easy to order was here in 9 days
Easy to order was here in 9 days. It is absolutely beautiful.
Reply from TheNoteBagsAug 29, 2023
Thank you for the kind words, Cynthia! We're delighted that you found the ordering process smooth and that your bag arrived promptly. We're thrilled that you find it beautiful. Your satisfaction is our priority, and we're here to bring you quality products with ease. Enjoy your new bag! 😊👜📦
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Betsy Lutz B.
Aug 28, 2023
You Can Feel the Touch of Caring in my New Handbag!
From start to finish, this was the most enjoyable pocketbook purchase I have ever made. With friendly and timely updates, I felt like I was part of the process. My pocketbook arrived three days ago, and I just love it. It's the perfect size to carry while traveling, and just might double as an overnight bag from time to time. I posted a photo of my new bag on Facebook and all of my friends have commented that it is the perfect bag for this booklover. Thank you for your professionalism and your notes of progress. It made the short wait even shorter. Beautiful item!
Reply from TheNoteBagsAug 28, 2023
Thank you so much for your wonderful review, Betsy! We're thrilled to hear that you had a positive experience with us from start to finish. Your appreciation for the updates and your new handbag warms our hearts. We're delighted that it's not only a beautiful accessory but also a practical companion for your travels. Your support means the world to us, and we're honored to be part of your book-loving journey. Enjoy your new bag, and we look forward to serving you again in the future! 📚👜
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Nancy L.
Aug 28, 2023
I did not receive my wallet I did…
I did not receive my wallet I did receive my handbag. Will the wallet be mailed separately please contact me.
Reply from TheNoteBagsAug 28, 2023
Hello Nancy, thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. The wallet and handbag were shipped separately due to different processing times, and your wallet should be arriving in the next few days. If you encounter any issues or have further concerns, please don't hesitate to reach out to our customer service team. We appreciate your understanding and hope you'll update your review once you receive the complete order. Thank you for choosing us! *** Update 09/01: Hi Nancy, I've looked into our records and it shows that you received the handbag on August 26 and the wallet on August 28. Could you please confirm that you have now received both items? We're truly sorry to hear that you've given us a 2-star review. If there's anything else we can do to make this right, please let us know. We aim to provide an exceptional experience for all our customers, and your feedback is valuable in helping us improve. Thank you 🤎
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