PetLabCo. Reviews | Read Customer Reviews of thepetlabco.com

PetLabCo. Reviews | Read Customer Reviews of thepetlabco.com

PetLabCo reviews

13,463 approved reviews, newest moderated first

Becky B.
Apr 10, 2026
Prompt and safe delivery
Prompt and safe delivery
Reply from PetLabCo.Apr 10, 2026
Hi Becky, We're happy to hear that your delivery was prompt and safe. Thank you for your positive feedback; we appreciate it. Kind regards, PetLabCo.
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Raul L.
Apr 10, 2026
You keep charging me for orders I…
You keep charging me for orders I cancelled. Fraud
Reply from PetLabCo.Apr 10, 2026
Hi Raul, We’re very sorry to hear that you’re still being charged after attempting to cancel your subscription. Could you please let us know how you processed the cancellation? Please note that subscriptions can only be canceled through our customer portal, where you can also check whether your subscription is still active. Our team will be reaching out to ensure this is resolved for you. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.
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Sarah C.
Apr 10, 2026
A few days later than expected but good!
A few days later than expected but good!
Reply from PetLabCo.Apr 10, 2026
Hi Sarah, We're happy to hear that you are pleased with our service! We appreciate your positive feedback and are sorry for the slight delay. Best regards, PetLabCo.
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Michaelene B.
Apr 10, 2026
Left package by the front wall
Left package by the front wall. Did not drive back to courtyard.
Reply from PetLabCo.Apr 10, 2026
Hi Michaelene, We appreciate your feedback and regret that the delivery wasn't to your expectations. We'll pass along this feedback to our team. Kind regards, PetLabCo.
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Mark W.
Apr 9, 2026
Very quick response to my call about…
Very quick response to my call about the missing items, everything was shipped out immediately and received it within two days great team. Love the products and keep doing what you’re doing.
Reply from PetLabCo.Apr 10, 2026
Hi Mark, We're happy to hear that the missing items were shipped quickly and arrived promptly! Our team appreciates your positive feedback and is glad you love our products. We'll keep doing our best! Best regards, PetLabCo.
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Jacob M.
Apr 9, 2026
I didn't receive this order.
I didn't receive this order.
Reply from PetLabCo.Apr 10, 2026
Hi Jacob, We're sorry to hear you haven't received your order. Our team will be reaching out to ensure this is resolved for you. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.
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Jenny L.
Apr 9, 2026
Website is helpful, on time delivery!…
Website is easy to navigate and allows me to tailor my order. The delivery and notifications were fast and timely. The products arrived without issues.
Reply from PetLabCo.Apr 10, 2026
Hi Jenny, We're happy to hear that you found our website easy to use and that you could tailor your order to your liking. We're also glad the delivery and notifications were fast and on time, and your products arrived without any problems. Best regards, PetLabCo.
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Terry L.
Apr 9, 2026
Delivered promptly and good product
Delivered promptly and good product
Reply from PetLabCo.Apr 10, 2026
Hi Terry, We appreciate your positive feedback and are so happy that you are satisfied with our product and service. Thank you for your review! Best regards, PetLabCo.
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