Great
Based on 13,463 reviews
PetLabCo.4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
13,463 approved reviews, newest moderated first
Linda G.
It came to the door when the company said it would. Very dmooth
Reply from PetLabCo.Mar 24, 2026
Hello Linda, We're happy to hear that your delivery arrived as scheduled and that you found the process to be smooth. Thank you for your positive feedback! Best Regards, PetLabCo.
Gail van der M.
This shipment of the probiotic had the chews that are very hard and my elderly dog cannot chew. I had to break it up with a meat pounder and soak in water before she could eat it. Very disappointed because none of the other shipments were like this this. Probably going to have to cancel my subscription.
Reply from PetLabCo.Mar 27, 2026
Hi Gail, We appreciate you bringing this to our attention. We're sorry the chews in this shipment were too hard for your dog. Our team will be reaching out shortly to ensure this is taken care of for you as quickly as possible. Kind regards, PetLabCo.
Kathy B.
Delivery was fine except that I can't edit my schedule. I had to cancel my subscription as this was the only way to change how often I receive my order.
Reply from PetLabCo.Mar 24, 2026
Hello Kathy, We’re sorry to hear that you had trouble editing your subscription, which led to its cancellation. You can manage your subscription through our customer portal, and it should be a simple process. If you’re still experiencing issues, we’d like to learn more so we can investigate and resolve this for you. In the meantime, our team will be reaching out to ensure you’re fully taken care of. We truly appreciate you bringing this to our attention! Kind regards, PetLabCo.
Rick F.
So far Mavericks teeth are improving and his breath is better as well.
Reply from PetLabCo.Mar 24, 2026
Hello Rick, We're happy to hear that you're noticing positive changes in Mavericks teeth and breath! Thank you for sharing this positive feedback with us; we appreciate it. Best Regards, PetLabCo.
JoAnn
Huge improvement for our dogs and the auto renew check in makes it easy to ensure consistent delivery but can defer if you want.
Reply from PetLabCo.Mar 24, 2026
Hello JoAnn, We're happy to hear that our product has made such a positive impact on your dogs! We appreciate you mentioning how easy our auto-renew check-in is to use. Thanks for your feedback! Best Regards, PetLabCo.
Lyndell C.
It hadn’t solve his allergy problems. He still licks scratch, and bite his foot
Reply from PetLabCo.Mar 24, 2026
Hello Lyndell, We appreciate you sharing your experience. We're sorry to hear that the product didn't help your dog. Supplements can take up to 3 months of consistent use to truly see their potential benefits. However, every dog has different needs, and it may take a different approach to see the results you’re hoping for. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.
Edwin C.
Best product for my 2 dogs keep there gut health.
Reply from PetLabCo.Mar 24, 2026
Hello Edwin, We're happy to hear that our product is beneficial for your dogs' gut health! Thank you for sharing this positive feedback with us. Best Regards, PetLabCo.
Jill
it works well. however web site is not easy to navigate, tried repeatedly to order this same product for a larger dog, unable to do it
Reply from PetLabCo.Mar 24, 2026
Hello Jill, We wanted to reach out because of the review you left. We’re glad to hear the product is working well. We’re sorry to hear you had trouble navigating our website to place an order for a larger dog. Could you please let us know what error you’re seeing when trying to place an order for the larger dog? We’d like to investigate this further and assist you. You also have the option to manage or update your subscription through our customer portal. In the meantime, our team will be reaching out to ensure this issue is resolved for you. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.
