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PetLabCo. Reviews | Read Customer Reviews of thepetlabco.com

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Pet Stores
PetLabCo.

PetLabCo.Reviews of thepetlabco.com

Pet Stores
One World Trade Center, 85th Floor, New York, New York

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4.1

Great

Based on 13,463 reviews

PetLabCo.4.1

Reviews13,463 About Contact

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Rating breakdown

5 star68%
4 star8%
3 star5%
2 star4%
1 star14%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About PetLabCo

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Folks Told, with an average rating of 4.1 out of 5.

Also known as: PetLabCo, thepetlabco.com
Website: thepetlabco.com
Category: Pet Stores
Location: New York, New York
Listed on Folks Told: 2026

Contact & location

(866) 473-8522
thepetlabco.com
help@thepetlabco.com
One World Trade Center, 85th FloorNew York, NY 10007

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 100% of reviews.
Most recent review: October 2026.

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PetLabCo reviews

13,463 approved reviews, newest moderated first

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Lisa C.
Feb 6, 2026
Product is a miracle.
Product is a miracle.
Reply from PetLabCo.Feb 6, 2026
Hi Lisa, We're so happy to hear such high praises for our supplements! Thank you for sharing your feedback! Regards, PetLabCo.
Report
Sandy
Feb 6, 2026
Customer Service
Helpful with a quick response. Ease of transaction!
Reply from PetLabCo.Feb 6, 2026
H Sandy, We're glad you found our quick response helpful, and the purchasing process easy. Thank you for your positive feedback; we appreciate it. Regards, PetLabCo.
Report
Misty S.
Feb 6, 2026
Not a user friendly payment process
Through the payment process the site wouldn't accept my Hotmail account. I used a different email address and expected to be able to add a coupon code but wasn't given the opportunity when going through PayPal. Disappointed in the online user experience.
Reply from PetLabCo.Feb 6, 2026
Hi Misty, We appreciate you sharing your experience. We're sorry you had trouble with your email and couldn't use a coupon code during checkout with PayPal. We'll be more than happy to assist you with submitting your order. Please contact us. Best regards, Alondra
Report
Kay
Feb 6, 2026
Reviewed the camera as delivery driver…
Reviewed the camera as delivery driver was dropping package off and the lady threw the package at least 6-7ft to by doorstep. Please do not rely on this delivery person to delivery your quality products.
Reply from PetLabCo.Feb 6, 2026
Hi Kay! Thank you for bringing this to our attention. We are very sorry to hear about this experience. That is certainly not the level of care we expect during delivery. We appreciate you sharing the details and will be sure to pass this feedback along to the carrier so it can be addressed. A member of our team will also reach out to you to ensure your product is not damaged in anyway. Regards, PetLabCo.
Report
customer
Feb 5, 2026
Monthly delivery on time
Monthly delivery on time, no worries.
Reply from PetLabCo.Feb 6, 2026
Hi there, We're happy to hear that our monthly subscription is delivered right on time for you. Thank you for your positive feedback; we appreciate it. Regards, PetLabCo.
Report
Diana M.
Feb 5, 2026
IThis a good place to get your animal…
IThis a good place to get your animal what they need. I bought the allergy ones for my dog. It also had the gut health stuff also. Has helped my little dog out. He doesn’t scratch, lick, very much at all.
Reply from PetLabCo.Feb 5, 2026
Hi Diana, We're happy to hear that our supplement has been a great addition to your pup's routine! Thank you for your positive feedback. Best regards, PetLabCo.
Report
Edna J.
Feb 5, 2026
Smooth shipping.
Smooth shipping.
Reply from PetLabCo.Feb 5, 2026
Hi Edna! We are happy to hear that you experience smooth shipping with us. Thank you for your positive feedback! Regards, PetLabCo.
Report
Tracie D.
Feb 5, 2026
Always on time
Always on time
Reply from PetLabCo.Feb 5, 2026
Hi Tracie! We are happy to hear that your product is always on time. Thank you for your positive feedback! Regards, PetLabCo.
Report

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