Great
Based on 13,463 reviews
PetLabCo.4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
13,463 approved reviews, newest moderated first
Betsy B.
Order always came on time and was notified of the location at all times. Great products and great quality.
Reply from PetLabCo.Jan 4, 2026
Hello Betsy, We're happy to hear that you had a positive experience with our timely deliveries and updates. We're also glad you appreciate the quality of our products. Thanks for your feedback! Best Regards, PetLabCo.
Scott A.
It’s a great product but I have to much of it and tried to cancel my subscription but they keep coming!
Reply from PetLabCo.Jan 4, 2026
Hello Scott, We’re glad to hear that you’ve been enjoying the product, and we completely understand having more supply than you need right now and wanting to cancel. To help us look into this for you, could you please let us know how you attempted to process the cancellation? Please also know that you always have the option to adjust your delivery frequency or postpone upcoming shipments if that works better for you. We’d be more than happy to help update your subscription to a schedule that best fits your needs. You’re also welcome to contact us directly anytime—our “Contact Us” form on our website is the fastest way to reach our team for assistance. In the meantime, our team will follow up to make sure everything is resolved smoothly. Thank you for bringing this to our attention—we truly appreciate it. Kind regards, PetLab Co.
Douglas B.
The product shows up on time and always in perfect condition. I’ve been using this product for years and have never had a problem with either the product or its delivery 👍🙂
Reply from PetLabCo.Jan 4, 2026
Hello Douglas, We're happy to hear that the product consistently arrives on time and in perfect condition! We appreciate you sharing your long-term positive experience with both the product and its delivery. Thanks for your feedback. Best Regards, PetLabCo.
Henry A H.
Delivered a day earlier and happy with that
Reply from PetLabCo.Jan 4, 2026
Hello Henry, We're happy to hear that your delivery arrived early! Thank you for sharing your positive experience with us; we appreciate it. Best Regards, PetLabCo.
Sandy
I have been trying to access my account and have gotten nowhere. No help. And I have wasted an entire morning trying to simply adjust my subscription. I don’t have any problem with the product. Customer service sucks. If I could simply get a human to contact me for help, my attitude would be entirely different.
Reply from PetLabCo.Jan 4, 2026
Hello Sandy, We’re truly sorry for the frustration you experienced while trying to access your account and update your subscription. We completely understand how upsetting it is. We’re glad to hear the product itself is working well, and we’d really like the chance to turn your service experience around. Our team is absolutely here to help. Please reach out to us through the “Contact Us” form on our website, as this is the fastest way to connect with a live support representative who can assist with your subscription right away. Thank you for sharing your feedback. It helps us improve, and we truly appreciate your patience. Best Regards, PetLabCo.
Alli D.
In short: This product alleviated my dog's allergy symptoms and I recommend it! More context: As my dog aged he needed a specialized diet due to liver failure. I'm not sure if it was the food or something else, but he started experiencing itching and skin irritation, sometimes rashes / hot spots. He was constantly licking, which drove both of us insane. I was desperate to find something that would help alleviate his discomfort and tried a number of other things, but nothing worked long term, so I figured it would be worth giving this product a shot. I was shocked that, within a week, all of his itching and licking stopped! He was an 80 lb German Shepherd / Husky mix, and I started him on one chewable tablet a day for a week to reduce the risk of stomach upset / GI complications. After a week with no issue, I upped his dose to 2 tablets. I did not observe any complications with any of his other medications or conditions after starting these tablets and he continued to have allergy relief until it was his time to pass due to liver failure and osteoarthritis complications. I've seen some reviewers comment about difficulty using the website and managing their subscription, but I didn't have any of the same issues. I created an account when I started my first subscription, could log in to change my subscription settings, and was also able to cancel my subscription immediately when my dog passed away.
Reply from PetLabCo.Jan 4, 2026
Hello Alli, Thank you so much for taking the time to share such a thoughtful and detailed review. We’re truly grateful you gave our product a chance. We’re especially touched that you shared your experience during such a challenging time, and we’re honored to have been part of your dog’s journey. Thank you as well for sharing your experience with our website and subscription process. Your feedback is incredibly valuable. Please accept our heartfelt condolences for your loss, and thank you again for trusting us and recommending our product. 🐾💙 Best Regards, PetLabCo.
customer
I ordered on Amazon to get it fast and avoid a subscription. Love this stuff! My 10 year old golden doodle started having horrid breath even though he gets them brushed at the groomer and I give him an oral enzyme once a week. After three days of putting this in his food, no odor! It’s a miracle! I sprinkle in his dry food and add a little broth and wet food topper to stir all together and he doesn’t even notice it’s in there.
Reply from PetLabCo.Jan 4, 2026
Hello there, We're happy to hear that our product has helped with your golden doodle! It's wonderful that you found a solution that works so well and that your dog enjoys it. Thank you for sharing your positive experience! Best Regards, PetLabCo.
SharonP
Happy with the products, customer service, and prices. Great way to keep your dog healthy and happy.
Reply from PetLabCo.Jan 4, 2026
Hello Sharon, We're happy to hear that you're satisfied with our products, customer service, and prices! Thank you for sharing your positive experience; we appreciate your feedback. Best Regards, PetLabCo.
