Great
Based on 13,463 reviews
PetLabCo.4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
13,463 approved reviews, newest moderated first
Doug W.
Been using the dental formula for 5 years - vet visit, teeth look great, no plaque.
Reply from PetLabCo.Dec 11, 2025
Hello Doug, Thank you so much for sharing your experience! We’re thrilled to hear that your pet has been using the dental formula for 5 years and that the vet confirmed their teeth look great! Best Regards, PetLabCo.
Leroy T.
Deliveries always on time have no complaints keep up the excellent service I’m totally satisfied with petlab I give 10 stars.
Reply from PetLabCo.Dec 11, 2025
Hello Leroy, We're happy to hear that you're totally satisfied with our service and on-time deliveries! We appreciate your fantastic feedback and are grateful for your support. Best Regards, PetLabCo.
LuAnne K.
My product always arrives on time I have been using this product for over a year. The breath of both dogs has improved tremendously…they can breath on me and my eyes no longer tear. lol. Their teeth are slightly whiter but i see the greatest improvement in their gums.
Reply from PetLabCo.Dec 11, 2025
Hello LuAnne, We're so happy to hear our product arrived on time and has a positive difference to your dogs' breath! Thank you for sharing your positive experience and for your continued trust in our product! Best Regards,
Kathy Jean R.
Always on time ‘ when needed.
Reply from PetLabCo.Dec 11, 2025
Hello Kathy, We are happy to know that our services met your needs and that we were punctual for you. Thank you for your positive feedback. Best Regards, PetLabCo.
Virginia B.
It was waiting near my front door instead of in front of the garage, and right on time.
Reply from PetLabCo.Dec 11, 2025
Hello Virginia, We appreciate you taking the time to share your delivery experience with us. We're happy to hear that it arrived right on time and was waiting for you. Best Regards, PetLabCo.
TL G.
I didn't order 3 and i was sent 3 and charged them Sent 3 more and charged without a way too call so I tried to cancel again via email without response!! The product made both dogs sick too.
Reply from PetLabCo.Dec 10, 2025
Hello TL, We’re very sorry to hear about the issues with your orders and the experience your dogs had with the product. We’d love to take a closer look at this and learn more about your dog's experience. Could you please share your order ID so we can locate your account and assist further? Best Regards, PetLabCo.
Juli
It is very difficult to communicate with you. I lost one of my pets and tried to reduce my order and am unable to do so. I am considering canceling my auto order.
Reply from PetLabCo.Dec 9, 2025
Hello Juli, I’m truly so sorry for your loss. Losing a beloved pet is incredibly difficult, and our hearts go out to you during this time. 💛 I’m also very sorry to hear that you’ve had a hard time getting in touch with us and adjusting your order. That’s the last thing we want for you, especially during such an emotional time. I took a look on our end, and we weren’t able to locate any previous emails from you. Because of that, we’d really appreciate it if you could share what issues you encountered when trying to contact us or reduce your order. This will help us understand what went wrong and ensure we get everything corrected right away. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Sending you our sincere condolences once again. Best Regards, PetLabCo.
Diane R.
Packaged well, delivered on time. Products work well for my senior dog.
Reply from PetLabCo.Dec 11, 2025
Hello Diane, We're happy to hear that the delivery was satisfactory and our products are beneficial for your senior dog. Thank you for your positive feedback! Best Regards, PetLabCo.
