Great
Based on 13,463 reviews
PetLabCo.4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
13,463 approved reviews, newest moderated first
Chris B.
Great product. My dog no longer chews grass. Reliable timely delivery.
Reply from PetLabCo.Aug 18, 2026
Hi Chris, Thank you for sharing your experience. It's wonderful to know you are seeing the benefits for your dog and that your deliveries have been timely. We appreciate you being a part of our community! Regards, PetLabCo.®
Rita K.
Great products
Reply from PetLabCo.Aug 18, 2026
Hi Rita, Thank you for kind words! We are so happy to hear you are pleased with our products. We appreciate your feedback. Regards, PetLabCo.®
Jeanne T.
I've tried 2 different kinds: Allergy and Immune Chew as well as Probiotic Chew. The probiotic one seems a bit dry compared to the other; Allergy and Immune looks like a little chunk of sausage. I haven't really noticed any change yet but we're giving it a try. I have 3 small dogs, 2 of which are my own and one is a foster. They range in age from 5-11 years old.
Reply from PetLabCo.Aug 18, 2026
Hi Jeanne, Thank you for giving both products a try and for sharing that feedback! We'd love the opportunity to look into your experience with our Probiotic Chews. A member of our team will follow up shortly to provide further support. We’d like to mention that it may take some time to see the full benefits, so we always recommend consistent use for at least 90 days. Regards, PetLabCo.®
Rebekah F.
My dogs absolutely love the dental powder! They lick the bowl completely clean to get every last bit. And we love it because there is no more bad breath! It started working within 3 days and is still working fantastically. We started using the product in January 2024 but did not discover PetLab's subscription plan until recently. The PetLab subscription plan makes it easy to keep your supplies perfectly timed without having to deal with shipping delays or availability issues that we had encountered in the past with other suppliers.
Reply from PetLabCo.Aug 18, 2026
Hi Rebekah, We're so happy to hear your dogs are enjoying ProBright and that it's making such a positive difference in their breath! It's wonderful to know it started working so quickly and you continue to see results. We're also glad you discovered our subscription plan! We designed it to make managing supplies easy and convenient. Thank you for sharing your experience with us! We appreciate you being a part of our community. Regards, PetLabCo.®
Rita B.
My Little Gigi is doing great on this probiotic!
Reply from PetLabCo.Aug 17, 2026
Hi Rita, Thank you so much for sharing your experience! We are thrilled to know Little Gigi is doing well with our Probiotic Chews. We appreciate you being a part of our community. Regards, PetLabCo.®
Tricia
I have cancelled this subscription due to the untimely and tragic death of my animals in a fire. Yet these keep coming for some reason.
Reply from PetLabCo.Aug 17, 2026
Hi Tricia, We are truly saddened to learn of your loss and the difficult circumstances you've faced. Our hearts go out to you during this difficult time. We were able to locate your cancelation request, and it appears our previous replies may have been missed. We are so sorry for the frustration this may have caused. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
Lucia
My experience with the delivery service since my subscription started has been very disappointing. I have never received my packages in my mailbox or at my front door. Instead, they are consistently left on the corner of my house, on the ground and far away from both my mailbox and my door. By the time I notice them, the packages are extremely hot. I do not think it is reasonable for my packages to be thrown or left in an unseen location. This ongoing issue has become so frustrating that I am seriously considering canceling my subscription because of the poor delivery service.
Reply from PetLabCo.Aug 17, 2026
Hi Lucia, We are truly sorry to hear about the consistent issues you've experienced with your deliveries. It is certainly not our intention for packages to be left in an inconvenient or unsecure location, especially where they are exposed to heat. We understand how frustrating this must be, and we appreciate you bringing this to our attention. We are actively investigating this internally to ensure your packages are delivered correctly and safely in the future. Thank you for being a part of our community! Regards, PetLabCo.®
Jorge
Our pets are healthy and we know where to take them when they need special care and tha is you!!
Reply from PetLabCo.Aug 17, 2026
Hi Jorge, Thank you so much for your kind words. We are so happy to hear your pets are healthy and honored to play a small role in their wellness journey. Thank you for being a part of our community. Regards, PetLabCo.®
