Great
Based on 13,463 reviews
PetLabCo.4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
13,463 approved reviews, newest moderated first
Darline J.
The probiotics works well for my bull dog.
Reply from PetLabCo.Mar 31, 2025
Hi Darline, That's wonderful to hear! We're so glad our Probiotic Chews are helping your Bulldog. Thank you for trusting PetLab Co. to support your pup’s health! 🐾 Stay pawsome, PetLab Co.
Julie
The products offered are excellent. However, I’ve had a lot of trouble with the subscription process. Products don’t arrive on time and the site is difficult to navigate.
Reply from PetLabCo.Mar 31, 2025
Hey Julie, We are sorry to hear about your experience with the delivery of your products. We would like to learn more to assist in optimizing your subscription to ensure a timely delivery and better understand the difficulties you are experiencing on our website! Please reach out to our Customer Experience Team by emailing us at [email protected] for additional assistance. Thank you, PetLab Co.
Kelly
Product helps my 10 year old move like a puppy. Very satisfied with quality and quantity.
Reply from PetLabCo.Mar 31, 2025
Hello Kelly, That’s wonderful to hear! We’re so happy our product is helping your 10-year-old feel like a puppy again! Thank you for your support and for trusting us to care for your furry friend. 🐾 Best regards, PetLab Co.
Teresa
My dog loves the joint chews, and keeps her moving. Plus the auto ship works great!
Reply from PetLabCo.Mar 31, 2025
Hi Teresa, That’s wonderful to hear! 🎉 We’re so glad your pup loves the Joint Care Chews and that they’re helping keep her active! It’s also great to know that the subscription is working well for you. Thanks for being a part of the PetLab Co. family! Kind regards, PetLab Co.
Kaarin L.
I am dismayed that you will not acknowledge that I mistakenly have two accounts! I only want one product per month and you continue to send two (at different times) no matter how often I try to stop this. Your website is difficult to work with so I continue to be frustrated. Can you please look into this matter? If not, I will cancel all orders and shop elswhere.
Reply from PetLabCo.Mar 31, 2025
Hey Kaarin, We are sorry to hear of the frustrations you are experiencing. We have reached out to you directly via email to better understand this issue you are experiencing, as we only see one subscription on your account for the desired product/quantity. We look forward to speaking with you to resolve this matter ASAP! Thank you, PetLab Co.
Karla B.
Great customer service, fast and accurate product delivery, and value driven products that really helped my dog as a Mexican Rescue and had a number of health issues that were helped by your products.
Reply from PetLabCo.Mar 31, 2025
Hi Karla, Thank you so much for your kind words! 🐶 We're so happy to hear that our products have helped your rescue pup and that you've had a great experience with our service. It means the world to us to be a part of your dog's health journey. Best regards, PetLab Co.
Geri T.
The powder is doing well dog, breath great. Easy to use. Do. You have a similar product for cats? Thanks Geri Tierney
Reply from PetLabCo.Mar 28, 2025
Hi Geri, We're so glad to hear that you're happy with the ProBright Advanced and that it's working well for your dog! At the moment, we don’t have a ProBright Advanced specifically formulated for cats, but we appreciate your interest. It’s always possible that we may expand our product line in the future, so stay tuned! Thanks for being a part of the PetLab Co. family! Best regards, PetLab Co.
Sherry H.
The Dental powder works very good in keeping our dogs teeth clean!
Reply from PetLabCo.Mar 28, 2025
Hello Sherry, Thank you for your review! It's so great to hear that the ProBright Advanced is helping keep your dog's teeth clean. We are truly grateful to have both you and your dog in our pack. 🐾 Kind regards, PetLab Co.
