Great
Based on 13,463 reviews
PetLabCo.4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
13,463 approved reviews, newest moderated first
Stacey K.
Timely delivery, quality product. My dog Becky loves her pro biotic
Reply from PetLabCo.Oct 24, 2024
Hi Stacey, Thank you for your review! We’re thrilled to hear that Becky loves her Probiotic and that you’re happy with the quality and delivery. We appreciate your support! Stay pawsome, PetLab Co.
Eric B.
Your product sounds great and my dog could definately benefit from it however at your high prices this just isn't a viable option for most with a 120lb dog. Sure the first month(3 pills per day, 3 tubs per month) is just over $100 after taxes but that's with 40% off. At regular price yur looking at $150+ every month!! Come on Petlab, you can do better can't you??
Reply from PetLabCo.Oct 9, 2024
Hi Eric, Thank you for bringing up your concerns about the cost of our product. 🙂 We take great pride in sourcing only the highest quality ingredients for our products. We stand by the fact that our prices are fair and justified, given the quality and benefits that our products provide. We also want to mention that we offer discounts on bulk orders aside from subscription services. Would you mind sharing your order ID with us? We'd be happy to put together what should be the best plan to make sure you get maximum cost saving. Best regards, PetLab Co.
Tiara M.
They have everything my dogs need and now with the ear cleaning solutions, there’s no more itchy ears !
Reply from PetLabCo.Oct 24, 2024
Hi Tiara, Thank you for your wonderful review! We're so glad to hear that our products have everything your dogs need and that they have helped your dog's discomfort. Thank you for your feedback! Kind regards, PetLab Co.
Michael F.
I didn't need any more.
Reply from PetLabCo.Oct 9, 2024
Hello Michael, We're sorry for any inconvenience caused. We understand that you have plenty of products for now. We would like to assist you with your subscription to make sure you won't receive more until you need it. Could you please provide your Order ID with us? Meantime, you can also access the account portal through our website for any changes to your subscription. Thank you, PetLab Co.
Joan B.
Prompt courteous service
Reply from PetLabCo.Oct 24, 2024
Hi Joan, We are thrilled to know that you had a great customer service experience! Your positive review has truly made our day! 🤩 All the best, PetLab Co.
Verna
I have 2 GSD and 1 has very bad skin issues..we’ve tried everything and about to give up..then we saw an ad from Petlab and it’s worth a try…Our Kaniele is doing so well and seeing so much improvements and same with Nahla…Thank u Petlab…
Reply from PetLabCo.Oct 24, 2024
Hello Verna, Thank you so much for sharing your experience! We’re thrilled to hear that Kaniele is doing so well and that both your dogs are seeing positive changes. It means a lot to us that you gave our product a try. We appreciate your support and are here for you and your pups anytime! Best regards, PetLab Co.
Diane L.
Chris and his team are AWESOME!!!. If you are a pet parent like me, you Love your fur babies unconditionally. I have used several products from PetLabco. They are all very effective, I recommend the joint chews, and Probright dental, it is so expensive to have your dogs teeth cleaned at vet, also risky. Probright is a powder that you put on their food, preferably dry food. I have used it on wet food also, still works. My dogs Love the taste of joint chews, and Probright. If you are considering getting products from this company, I promise you will not be disappointed. Returns are fast, and easy. Just contact customer service, they respond quickly, and work hard to solve any problems. Thank you Pet Labco. Keep up the good work.
Reply from PetLabCo.Oct 24, 2024
Hi Diane, Thank you so much for your fantastic review! We're thrilled to hear that you and your fur babies have had such a positive experience with our products. We really appreciate your kind words about our team and customer service. Your support means a lot to us, and we’ll continue working hard to keep making a difference for pets and their parents! 🥰 Best regards, PetLab Co.
Melissa T.
Too expensive to maintain
Reply from PetLabCo.Oct 9, 2024
Hello Melissa, We acknowledge your concern about the pricing. We believe our products are worth the cost as these have been priced based on the quality of the ingredients. That being said, we do offer discounts on bulk orders and subscription services on our website, enabling you to make the most of our products. Would you mind sharing your order ID with us? We'd be happy to put together what should be the best plan to make sure you get maximum cost savings. Best regards, PetLab Co.
