Allison A.
Poor Customer Service
I ordered both the air dried beef formula and the air dried chicken formula. I opened the chicken first. She ate it great! Opened the beef. SHE WILL NOT EAT THE BEEF. I called Pets Table and they basically said you'll just have to move up your order date to get more chicken. We don't guarantee our food. I'm very disappointed.
Reply from The Pets TableNov 8, 2024
Hi Allison! We're pleased to hear that your pet enjoyed the chicken formula, but we’re sorry to learn that the beef formula did not meet expectations! Thanks so much for your review! It is feedback like yours that helps us grow and improve! We want you to know our chefs are creating new and different meals regularly and improving old favorites! Our teams receive your feedback and take it into account as they develop or improve meals. A member of our team will be reaching out to you via email to discuss your experience.


