Excellent
Based on 3,007 reviews
The Pets Table4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pets Table is a personalized pet food service designed to keep pets healthy and their parents happy. Our recipes are developed with veterinarians and made from wholesome ingredients that humans trust. We offer both fresh recipes (shipped frozen) and gently air-dried recipes, both of which support dog’s gut health & immunity, contribute to a shiny coat, and promote an overall active lifestyle. We’re a company founded by dog owners, and we have a true love for our furry friends!
The Pets Table (thepetstable.com) has 3,007 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
3,007 approved reviews, newest moderated first
Betty O.
Henry loves the food. He actually licks the bowl clean.
Reply from The Pets TableSep 13, 2024
Hi Betty! We are incredibly grateful that you took the time to leave us a 5-Star review. We really appreciate you being a customer and helping to share the word about us. If there’s anything we can do to improve our offerings, please let us know!
CLEASTINE N.
what made it great is that my dog loves its. However, the amount of food prescribed seems such a small amount, i'm afraid my dog is not getting enough to eat. I do understand there is an adjustment period because, of the nature of the food itself. please check back with me in 6 or 7 weeks. for a follow up. I hope the food last.
Reply from The Pets TableSep 13, 2024
Hi Cleastine Newsome!! Thank you for your review! It is feedback like yours that helps us grow and improve! We’re so glad to hear your dog loves the food! However, if you're worried about whether your dog is getting enough, you might find it helpful to retake our Pets Table Quiz. This quiz is designed to better understand your dog’s specific needs and adjust the meal plan accordingly. You can retake the quiz by clicking this link: https://www.thepetstable.com/plans-quiz. We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future. We appreciate you taking the time to rate us! Thank you for being the best part of The Pets Table!
Denise B.
My girl had HGE awhile back and stopped eating most everything. She’s always been a bit of a picky eater so, I ordered The Pets Table and she’s slowly warming up to it. She didn’t take to the Fresh but is eating the Air-Dried pretty well.
Reply from The Pets TableSep 13, 2024
Hi Denise Bartlett! We are grateful that you took the time out to leave us a review. We will share this with our teams to let them know how we are doing.
carole B.
My Terrier mix is a very picky eater. She will eat something a few times then turn her nose up to it. She likes the air dried food but wouldn't eat it as a meal until after I was just using it for treats. Now she eats it as a meal but usually I have to add a little real chicken to the top of it but that says something because she doesn't usually eat anything more than a few times before refusing to eat it again. She likes the beef more than the chicken but she will eat them both!
Reply from The Pets TableSep 13, 2024
Hi Carole Bernard! We are grateful that you took the time out to leave us a review. We will share this with our teams to let them know how we are doing.
Melanie
Great promotional price, good ingredients, convenient. My first box was damaged. It was half crumpled, as if it had been thrown off the truck. It was also damp, so either exposed to rain or moisture or the ice inside had started melting. The food was still frozen. Both boxes had a note in it, stating you included a sample of dry food. Neither box had that sample, so I would suggest not putting that note into your boxes anymore, because that was annoying.
Reply from The Pets TableSep 13, 2024
Hi Melanie! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated
Cindi K.
The process was easy and the service was quick and the best part is that my dog, Dottie, LOVES it!
Reply from The Pets TableSep 9, 2024
Hi Cindi! Many thanks for the 5-star rating. If there’s anything we can do to improve our offerings, please let us know!
Thomas P.
Our dog (puppy) does not favor the Wet Food! She consumes the Air Dried mixed in with Dr, Marty Freeze Dried. I tried to change my order but your site did not allow. I plan on cancelling all future orders and sticking with Dr. Marty.
Reply from The Pets TableSep 9, 2024
Hi Thomas! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn that your puppy isn’t enjoying the wet food and that you had trouble updating your order on our site, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Pets Table.
Beth B.
My dog doesn’t like the food very much and we’ve tried different variations to try and make it work. But the worst part is trying to cancel your plan. You have to go off of the app and onto a laptop or desktop in order to cancel the plan. Ridiculous.
Reply from The Pets TableSep 9, 2024
Hi Beth! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with cancelling, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of Pets Table!
