Excellent
Based on 3,007 reviews
The Pets Table4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pets Table is a personalized pet food service designed to keep pets healthy and their parents happy. Our recipes are developed with veterinarians and made from wholesome ingredients that humans trust. We offer both fresh recipes (shipped frozen) and gently air-dried recipes, both of which support dog’s gut health & immunity, contribute to a shiny coat, and promote an overall active lifestyle. We’re a company founded by dog owners, and we have a true love for our furry friends!
The Pets Table (thepetstable.com) has 3,007 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
3,007 approved reviews, newest moderated first
Mary A.
I notice our dog licks the bowl clean. She loves her dog food now. In fact, I’m tempted to get her slow feeder out again because she eats it so fast. I also notice her poops are larger and not so hard. It’s been a good switch from her kibble.
Reply from The Pets TableJun 22, 2026
Hi Mary, Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support. Warm regards, The ThePetstable Team
Customer
Doggie delicious
Reply from The Pets TableJun 22, 2026
Hi there, Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support. Warm regards, The ThePetstable Team
Jimmy M.
Horrible experience. I would strongly caution anyone considering this company. Their subscription model is misleading and, in my opinion, deceptive. I signed up believing I was enrolling in a monthly subscription, only to discover they were charging my account every two weeks under the explanation that they wanted to “ensure” my pet never ran out of food. This practice was never made clear upfront and resulted in unexpected charges. If you’re considering this service, read the fine print carefully and monitor your billing closely. I also recommend using a credit card instead of a debit card so you have the ability to dispute any unauthorized or unexpected charges if necessary.
Reply from The Pets TableJun 22, 2026
Hi Jimmy, Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry for the disappointing experience involving your belief that you were enrolling in a monthly subscription, being charged every two weeks instead, finding our billing model misleading, experiencing unexpected charges hidden in the fine print, and the confusion surrounding a pet food delivery, and that our packing accuracy didn’t meet expectations. We take order accuracy, fulfillment training, and packaging quality very seriously and will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being a part of the ThePetstable community! Warm regards, The ThePetstable Team
Bettye
Making it very easy to order Everyone is always very happy to help Very easy to make a change on what type of food I have to order Henry is very happy with his food so far but he doesn't like the fish I will need to cancel it
Reply from The Pets TableJun 19, 2026
Hi Bettye, Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support. Warm regards, The Pets Table Team
Suzanne
My dogs do love the food, it’s definitely a bit on the pricey side. The packaging is a little finicky. It’s hard to get everything out of the package, which makes me feel like I’m wasting money and I do wish there were more options to choose from I do both the air dried and the wet food. There was also a bit of a snafu on my first order which the company did correct and sent me out another box.
Reply from The Pets TableJun 19, 2026
Hi Suzanne, Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the HelloFresh community! Warm regards, The Pets Table Team
Samantha B.
MY 3 little dogs get some of this every night with dry dog food. They really love the Chicken with green beans. Great product, they are excited to get it at night.
Reply from The Pets TableJun 19, 2026
Hi Samantha, Thank you so much for taking the time to leave us a 5-star rating we truly appreciate it! We’re delighted to hear about your overall experience. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
Trudy
My dog cannot get enough of the air dried food!! We are just so happy that he has finally eating again. The customer service team is on point, extremely helpful and courteous.
Reply from The Pets TableJun 19, 2026
Hi Trudy, Thank you so much for taking the time to leave us a 5-star rating we truly appreciate it! We’re delighted to hear about your overall experience. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
Lisa L.
Deliveries are prompt. Customer service professional, kind and helpful.
Reply from The Pets TableJun 17, 2026
Hi Lisa, Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support. Warm regards, The Pets Table Team
